What are the responsibilities and job description for the Dispatcher position at Newaygo County Careers?
Description
Newaygo County Dispatchers serve as the first point of contact for community members seeking assistance for emergency and service request calls. While the ideal candidate will have some knowledge and/or prior experience in emergency dispatching, training will be provided.
This position will be full-time with full benefits, including but not limited to retirement, health insurance, vacation, 13 paid holidays, etc.
Examples of Duties
- Dispatches calls for service via radio and telephone to law enforcement, fire departments, EMS, and other applicable agencies.
- Monitors, tracks, and documents calls for service in the Computer Aided Dispatch (CAD) system.
- Enters warrants and other court documents into the Law Enforcement Information Network (LEIN) system for five law enforcement agencies, accurately and completely.
- Participates in training as assigned to meet required standards.
- Performs in accordance with policies and procedures.
Typical Qualifications
Education: High School Diploma or GED
Experience: Emergency Services Dispatcher and/or LEIN certification preferred
Other:
- Ability to remain calm under extreme stress
- Ability to speak clearly and concisely
- Ability to handle multiple tasks simultaneously
- Must not have any felony convictions
Supplemental Information
- All offers of employment are contingent upon passing a background check and drug screening which includes marijuana.
- Must pass pre-employment typing/practical examinations
- Must have a valid Michigan Driver’s License
- 401(a) retirement that includes a 5% employer contribution, 4% employer match, and 4% employee contribution.
- Excellent health insurance package, including a health plan with no payroll deduction.
- Employer paid life insurance coverage.
- Savings for health costs in retirement.
- Paid time off and vacation bundles, including 40 hours of vacation upon hire.
- 13 paid holidays.
- Longevity and funeral pay.
- Employer paid short and long-term disability.
- On-Site gym at no cost; 24/7
- Annual pay step increases (based on a market adjustment) beyond the top pay rate that recognize years of service.