What are the responsibilities and job description for the Customer Acquisitions Representative position at Newbern Excel?
Here at Newbern, we collaborate with industry-leading brands, helping them enhance their outreach strategies, drive business and revenue growth, engage with target audiences, and expand market share. This position is perfect for individuals with a passion for sales, customer relationships, and strategic marketing.
As a Customer Acquisitions Representative, you will play a critical role in acquiring, maintaining / retaining and enhancing customer engagement strategies contributing to our overall success while expanding our influence in the wireless sector. You will receive extensive training and support to ensure success, including in-person mentorship, regional conferences, and ongoing professional development opportunities to best implement effective customer acquisition campaigns.
As a Customer Acquisitions Representative, you will play a critical role in acquiring, maintaining / retaining and enhancing customer engagement strategies contributing to our overall success while expanding our influence in the wireless sector. You will receive extensive training and support to ensure success, including in-person mentorship, regional conferences, and ongoing professional development opportunities to best implement effective customer acquisition campaigns.
Key Responsibilities:
- Develop and execute customer acquisition strategies for large wireless companies to meet growth targets.
- Build and maintain strong relationships with key stakeholders within wireless brands.
- Analyze customer behavior and market trends to create targeted strategies that resonate with potential customers.
- Collaborate with marketing teams to design innovative campaigns that engage new customers and boost brand loyalty.
- Oversee the entire customer onboarding process, ensuring smooth transitions from initial contact to service implementation.
- Track and report customer acquisition metrics, making data-driven recommendations for improvement.
- Work with internal teams to ensure customer satisfaction and long-term loyalty.
Qualifications:
- Some experience in retail sales, marketing, or business development.
- Strong communication and negotiation skills, with the ability to build lasting client relationships.
- Ability to analyze market data and adapt to customer service needs and service needs within the territory.
- Experience working collaboratively with internal teams to deliver exceptional service to clients.
- Ability to work in a fast-paced environment, handling multiple priorities.
Why Join Us?
- Competitive performance incentives.
- Comprehensive training and ongoing professional development opportunities.
- Opportunity to work with some of the largest brands in the wireless industry.
- A collaborative, diverse, and inclusive team culture.
