Receptionist/Administrative Assistant

Job Summary:

Our high-capacity childcare center in Wheeling, WV—serving up to 300 children—is seeking a warm, professional, and detail-oriented Receptionist to join our front office team. As the first face families see, you will play a vital role in welcoming parents and children, coordinating administrative tasks, and helping maintain a safe and efficient environment.

Key Responsibilities:

• Greet families, children, staff, and visitors with a friendly and professional demeanor
• Manage a high-volume multi-line phone system and respond to emails promptly
• Maintain secure and accurate sign-in/sign-out procedures for children and authorized pickups
• Assist with onboarding of new families, including registration packets, enrollment forms, and tours
• Support communication between families and classroom staff, relaying messages and updates as needed
• Monitor lobby and entrance area for safety, cleanliness, and accessibility
• Maintain updated records, including emergency contacts, immunizations, allergies, and attendance logs
• Collaborate with the administrative team to ensure compliance with West Virginia childcare regulations
• Assist with scheduling, billing inquiries, and other front desk administrative duties
• Coordinate with staff for smooth transitions during high-traffic times like drop-off and pick-up

Qualifications:

• High school diploma or equivalent required; associate’s degree in office administration, education, or a related field preferred
• Experience in a childcare, education, or healthcare setting highly desirable
• Strong interpersonal and customer service skills, especially in fast-paced environments
• Proficient in Microsoft Office (Word, Excel, Outlook) and basic data entry software
• Ability to multitask, stay organized, and handle sensitive information with discretion
• CPR/First Aid certification (or willingness to obtain upon hire)
• Must pass a comprehensive background check as required by WV licensing standards

Working Conditions:

• Front desk position in a high-volume childcare center (up to 300 children enrolled)
• Fast-paced and collaborative team environment
• May occasionally assist with classroom coverage or emergency situations
• Light lifting (up to 40 lbs), walking, and extended periods of sitting or standing

Join our dedicated team and help create a welcoming, supportive space for the children and families of Wheeling!

Job Types: Full-time, Part-time

Pay: $14.00 - $17.00 per hour

Expected hours: 10 – 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• No weekends

Education:

• High school or equivalent (Preferred)

Experience:

• Administrative: 1 year (Preferred)

License/Certification:

• CPR Certification (Preferred)

Location:

• Wheeling, WV 26003 (Preferred)

Ability to Commute:

• Wheeling, WV 26003 (Required)

Ability to Relocate:

• Wheeling, WV 26003: Relocate before starting work (Required)

Work Location: In person

Salary : $14 - $17