What are the responsibilities and job description for the Lead Installer - Fireplaces, Outdoor Kitchens position at Newco Dealers Wholesale?
Stop! Before you decide to apply for this job, I want you to ask yourself a few questions. And I want you to really think about your answers, because your honest responses to these questions will help you determine if Dealers Wholesale is right for you.
- Do you take ownership of your responsibilities and commitments, both to yourself and to others? Or do you pass the buck, point fingers, and make excuses?
- Do you go out of your way to collaborate with others and be of service to others? Or do you work in silos, and choose to serve your own agenda before the larger team?
- Do you proactively take the initiative to solve problems that arise? Or are you content to point out the problem and wait for someone else to solve it?
- Do you drive toward excellence in everything you do, and work to be better every day than the day before? Or do you settle for mediocrity rather than continually improving?
At Dealers Wholesale, Character and Core Values come first. We can teach you how to be a great Fireplace Installer on our Team, but we cannot teach you how to be a Right Person for our Culture.
If it sounds like our standards are high, it’s because they are! If you are attracted to being a part of an elite team that strives for excellence every single day, then I invite you to hit the Apply button. If you are unwilling to be held accountable to these standards, then I invite you to keep looking – the right job is out there for you!
What we bring to the table:
- We work for a Cause. Dealers Wholesale and the products we sell provide Warmth, Comfort, and Security. We are intentional about giving back to the communities in which we do work.
- We encourage and enable growth and development. We often promote team members to the next step in their career with us!
- We provide a family atmosphere. People here care about one another, and it shows.
- Accessible and approachable leadership team. It goes beyond an “open door policy” – it’s more like a “come on in!” policy.
- We believe in a people-first culture. Our organization makes decisions with the individual people who work here in mind.
- We have fun! Weekly push-up challenge, popcorn Fridays, family picnics, annual chili cook-off, etc.!
- We are stable. We have been in the Indianapolis community since 1963, we have survived recessions, fires, and COVID-19 – and we continue to grow!
- Competitive benefits package, paid holidays, flexible work arrangements, and much more.
What you bring to the table:
- You confidently answer “Yes!” to the first half of each question above.
- Background in building/construction industry
- Mechanically inclined with power and hand tools
- Not afraid of heights, able to use ladder, 40 feet and higher
- The ability to regularly lift up to 125 pounds
- Personable with good set of communication skills
- A professional and detail-oriented mindset
- The ability to multi-task
What you will do:
The Fireplace Installer will be responsible for the on-time installation of fireplaces. Accurately and carefully, load/unload & install products for customers in excellent condition. Address all customers in a courteous, respectful manner at all times. Communicate via company cell phone; report any installation issues to install manager & site Superintendents. The individual is expected to exhibit the core values of the company - to Own It, Work as One Team, Find a Way, and Play to Win.
- Load and inspect all products to be installed for that day
- Review all paperwork before leaving warehouse to insure you have all the correct information and materials needed for installs
- Ensure absolute customer satisfaction in all forms of communication.
- Always drive safely when in company vehicle.
- Inspect Jobsite for safety and readiness
- Review paperwork for job site readiness so that install can be completed on first time.
- Safely bring all products necessary for install into area where work will be completed.
- Follow all install policies and procedures as outlined by Dealers Wholesales and manufacturer installation manual
- Instruct and train Installation Assistants
- Complete all work for each job while still on site and complete all paperwork.
- Turn in paperwork to Field Service Manager to review
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment
- Ability to work as a team member as well as independently
- Uphold high value for customer service relationships
- Exemplify Integrity, Passion, Professionalism
