What are the responsibilities and job description for the Newcoast Sales Support Coordinator position at Newcoast?
OVERVIEW: The sales support coordinator provides clerical and administrative support including, assisting finance team, dealers, brokers and customers with information, coordinating closing paperwork, assistance post closings, composing data, data entry and typing correspondence using computer, reading and routing incoming mail, filing correspondence and other records, and other assigned clerical duties.
KEY TASKS:
- Answer telephone and provide information to current and potential customers; take messages, or transfer calls to appropriate individuals.
- Accurately manage, organize, and update relevant data using database applications.
- Schedule closings, maintain calendar and coordinate conferences and meetings.
- Take meeting notes and prepare final notes using computer.
- General office duties including copying, collating, faxing and filing.
- Represent Newcoast when communicating with persons outside the company. Always presents a good impression of the company.
- Establish and maintain relationships with fellow Newcoast team members as well as customers, vendors and other outside persons.
- Meet established guidelines.
- Understand, adhere to and implement procedures, policies and guidelines per department head direction.
- Manage information, coordinate arrangements and prepare correspondences with minimum review.
- Establish and maintain good working relationships with all levels of the organization and the public.
- Effectively communicate with internal and external customers, visitors and telephone callers.
- Work effectively and make sound decisions with minimal supervision.
- Other duties as assigned.
KEY RESULT AREAS:
- Accurate and timely correspondence.
- Professional representation of Newcoast Financial Services
- Well organized and detail oriented
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