What are the responsibilities and job description for the Scheduler position at NewCold?
Scheduler
Build the future of food
Join the team transforming food logistics. Be part of a dynamic and fast-growing global company. Find your future with NewCold.
Why join NewCold?
Competitive compensation & career growth
We value our people and their families. Expect generous pay and opportunities to advance. In a fast-scaling company like NewCold, your career can grow in multiple directions. Whether you’re just starting out or looking to advance your skills, NewCold has the path for you.
Culture of collaboration & innovation
Our most important asset is our diverse team. We collaborate, problem-solve, and innovate together to keep the world’s food fresh and safe. At NewCold, we foster an environment where your ideas are heard, and we rely on every individual to shape the future of our operations.
Who we’re looking for
We’re seeking talent across all levels—whether you’re a forklift driver, data engineer, or technician, there’s a place for you at NewCold.
Your role as a Scheduler
Key responsibilities:
Job Purpose:
Working closely with Shift Supervisors / Leads, Planners, Warehouse Staff and the local Newcold management team. The Scheduler is responsible for ensuring that all customer Inbound and Outbound loads are set up for delivery or pickup. Gather and maintain all data and records relative to scheduling. Utilize computers, online portals (BlueJay, C3) 10 key calculators, telephones, photocopiers, etc., to either report shipping or receiving information or update system. This individual will consistently contribute to NewCold’s key performance areas, customer satisfaction, productivity, accuracy, while maintaining a positive work environment.
Responsibilities and Accountabilities:
- Assist in meeting scheduling demands while building good customer relationships, and ensuring that all requests are responded to in the highest professional manner.
- Set up all customer pickups and deliveries in the MLS system.
- Update online scheduling portals (BlueJay,C3) with appointments
- Respond to all customer and carrier calls that are received in the highest professional manner.
- Run required reports for customer needs.
- File paperwork in appropriate areas, cycle full file boxes into storage.
- Distribute documentation to appropriate party.
- Maintain facilities pickup and delivery schedule.
- Ensure the accuracy of all scheduling documents.
- Assist General Manager and Operations Manager with any special requests.
- The knowledge, skills, and abilities listed below are representative of the qualifications required to successfully perform each essential duty.
Experience Requirements:
- 1 to 2 years related experience and/or training; or equivalent combination of both
- Special Skills: Detail and customer service oriented. Planning, organizing, professional written and oral communication, problem solving, decision making, excellent mathematical skills.
- 1 years of experience in planning and operations preferred
Physical Demands:
- Must be able to sit for 8 hours
- Must be able to lift minimum of 30lbs
- Must be able to work in freezer environment on occasion as needed.
Who we are looking for:
We are seeking motivated and forward-thinking individuals who thrive in collaborative and fast-moving environments. Our ideal candidate has:
Be part of the future
At NewCold, we’re shaping the future of the food supply chain. Our warehouses and transport network connect the world’s major food manufacturers with retailers and food service providers.
Join a collaborative team of doers, innovators, and engineers who are dedicated to making a real impact. Together with advanced robotics and cutting-edge technology, we’re not just keeping up with the times—we’re pioneering smarter, more sustainable operations.
Ready to make an impact?
Our goal is to keep the world’s food fresh and safe with our proprietary technologies and innovative solutions. Join our team and help build a more efficient, innovative, and sustainable food supply chain. Your next career chapter starts at NewCold.
Explore Careers at NewCold
Visit our website to learn more and apply.
Can we welcome you on board as our new Scheduler and help continue our successful growth?
NewCold provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, medical condition (including cancer and genetic characteristics), or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
NewCold expressly prohibits any form of unlawful employee harassment or discrimination based on any of the characteristics mentioned above. Improper interference with the ability of other employees to perform their expected job duties is absolutely not tolerated.