What are the responsibilities and job description for the Customer Support Specialist - Topeka, Ks position at Newcomer Funeral Service Group?
We are looking for a dedicated and compassionate part-time Customer Support Specialist to join our team. This role encompasses providing administrative support and assisting with services on the cemetery grounds. The position requires flexibility to work both weekdays and weekends as needed.
Key responsibilities include managing phone calls and records, assisting with cemetery services, coordinating with families and visitors, and collaborating with team members. The ideal candidate should have a high school diploma or equivalent, experience in customer support or administration, and excellent communication and organizational skills. The role involves working both indoors in an office environment and outdoors on cemetery grounds in all weather conditions.
Our family owned company has been has been growing since 1893, with 125 years of experience in the funeral service industry. Skilled Newcomer associates will mentor you in becoming a valuable part of our team with opportunities for growth. We take pride in providing the best services at the lowest prices and want you to share in our success! If you have a passion for helping others and wish to be part of those celebrating end of life or preparing for end of life, apply today!
Job Requirements and Essential Physical Responsibilities
A high school diploma or GED
A minimum of three months of similar or related experience
The position requires the ability to tolerate exposure to hazardous substances subject to government requirements; occasional lifting, pushing and pulling, with assistance, of objects up to approximately 600 pounds; manual dexterity required for clerical tasks; occasional stooping, bending, pushing, pulling and carrying objects weighing up to approximately 30 pounds for short distances
Ability to travel by standard methods of transportation.
Conservative professional dress as detailed in dress code policy
Possess a valid Drivers License and meet the driving performance standards as determined by management. MVRs may be reviewed annually for compliance, and any conviction or at-fault accidents should be immediately reported to management
Ability to work in a team environment
Varying hours available. Hours are varied depending on the number of services. Hours available include Sunday through Saturday.
Self-motivated
