What are the responsibilities and job description for the Disbursement Specialist position at NEWDAY USA?
Job Details
Job Location
Veteran Express Title - MD - Fulton, MD
Description
Job Summary :
Support disbursement operations by disbursing closed loans and utilizing software and financial institution programs.
Responsibilities :
- Prepare and disburse assigned files by printing invoices, creating shipping labels, printing checks and creating outbound wires.
- Verify and post detail of business transactions including incoming wire amounts, outgoing wire amounts, payee and amounts for the disbursement checks to the ledgers & system of record.
- Research and respond to inquiries from lenders, borrowers or other disbursement recipients related to the transaction.
- Help and assist employees, borrowers and vendors with accounts, procedures and system questions.
- Monitor email for incoming wires and record the transaction in the appropriate system or ledger.
- Process and record returned checks.
- Provide customer service support to both Lenders and Borrowers including processing replacement checks, updating disbursement ledgers, check image retrievals, stop payments, wire confirmations.
- Research and provide supporting information to accounting for reconciliation items.
- Coordinate and work with NDI support team.
- Additional responsibilities as assigned.
Qualifications
Education and Experience :
Knowledge, Skills & Abilities :
Physical Requirements :
Working Conditions :
Normal office environment where there is not physical discomfort due to temperature, dust, noise, etc.
Ability to work overtime as required.
Equipment Operated :
Personal computer and peripherals
Standard office equipment
