What are the responsibilities and job description for the Veterinary Receptionist position at NewDay Veterinary Care?
At NewDay Veterinary Care, we believe in delivering high quality medicine along with an exceptional client experience in a compassionate environment. With our innovative, comprehensive pet care experience, patients can experience veterinary care in a less stressful environment. A place where routine exams, diagnostics, vaccinations, and wellness programs are only a splash away from the pool and their best friends.
Located at Pet Paradise, NewDay Veterinary Care provides the highest level of care for our patients, while recognizing the importance of work-life balance and a team-oriented approach to medicine. With over 20 hospitals, NewDay Veterinary Care aims to create a positive culture of engagement, community, partnership, and social relationships to maintain an environment fostering both personal and professional development.
As a Veterinary Receptionist, you will:
Answer incoming phone calls
Schedule client appointments
Update and file patient charts, enter data into computerized billing programs
Assist with pet supply purchases (supplements, grooming items, over the counter treatments, or other items)
Must keep the waiting room neat and clean at all times
Preferred Knowledge, Skills and Abilities:
Excellent customer service and organizational skills including professional and polished phone etiquette
Reliable and flexible to Resort schedule needs including weekends and holidays as these are our busiest times.
The veterinary receptionist must be comfortable working around a variety of animals and
May be required to take animals back into the treatment area if all technicians are otherwise occupied
Must be able to screen and schedule individuals attempting to contact the veterinarians, such as veterinary pharmaceutical sales representatives and other vendors
Must also be able to communicate well with all members of the veterinary office staff including veterinarians, technicians, kennel attendants, and practice managers.
Perks & Benefits:
- Complimentary Pet Day Camp – Bring your dog with you to work!
- 30 Days of Complimentary Pet Boarding (non-holidays)
- On-demand pay with DailyPay
- Discounted Veterinary Care and Grooming Services (per location)
- Dog/Cat Adoption Assistance
- Fitness Reimbursement
- Paid Time Off (both full-time and part-time status)
- 401(k) Savings Plan with Company Match
- Health, Dental and Vision Insurance (full-time status)
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy, Federal and State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin
