What are the responsibilities and job description for the Fulfillment Associate, Return Merchandise Authorization (RMA) position at Newegg?
Purpose of Job
The role of a Fulfillment Center is to get product to the customer as fast as possible and is a critical function within our Logistics. The role you'll play is having the opportunity to positively impact thousands of customers worldwide and drive Newegg forward through leading special projects within operations to develop business initiatives and operational excellence.
Job Description
Processing each order completely and accurately
Packing the orders in a safe, effective and efficient manner; verifying order accuracy by order number, product quantity and shipping each order
Ensure special safety precautions and/or equipment is maintained
Awareness of storage techniques and locations, space allocation, & stock rotation.
Sort and prepare merchandise for RMA request.
Create and manage vendor and internal transfer documentation
Prepare merchandise for shipping with necessary and correct documentation.
Responsible for the verification and accuracy of all outgoing shipments
Responsible for loading packages onto carriers as needed.
Responsible for physical inventory count in assigned area.
Test and troubleshoot hardware and software problems.
Provide driver information for merchandise to relevant departments.
Supporting technical support activities between outbound and vendors.
Maintain a clean working area.
Other duties, responsibilities, and tasks may be required and/or assigned as necessary.
Job Requirements
High School diploma or equivalent
Previous Experience Working Within Fulfillment, Warehousing, Or Manufacturing Preferred.
Excellent verbal communications skills
Must be physically capable of repetitive standing, lifting, bending and stooping for long period of time
Essential Mental & Physical Function
Walking, stooping, standing, stretching, bending, lifting and sitting for long periods of time
Ability to work under extreme environments such as high heat and cold weather
Requires minimum lifting ability of 40 pounds; may require heavy lifting of 50 pounds with assistance of team members and/or equipment
Supervisor Responsibilities
This position has no supervisory responsibilities.
Language Skills
Employee must be able to read, write and speak English.
Work Environment
Job will be performed in a warehouse environment that may be noisy, dirty, hot and/or cold
Travel Requirements
N/A
The role of a Fulfillment Center is to get product to the customer as fast as possible and is a critical function within our Logistics. The role you'll play is having the opportunity to positively impact thousands of customers worldwide and drive Newegg forward through leading special projects within operations to develop business initiatives and operational excellence.
Job Description
Processing each order completely and accurately
Packing the orders in a safe, effective and efficient manner; verifying order accuracy by order number, product quantity and shipping each order
Ensure special safety precautions and/or equipment is maintained
Awareness of storage techniques and locations, space allocation, & stock rotation.
Sort and prepare merchandise for RMA request.
Create and manage vendor and internal transfer documentation
Prepare merchandise for shipping with necessary and correct documentation.
Responsible for the verification and accuracy of all outgoing shipments
Responsible for loading packages onto carriers as needed.
Responsible for physical inventory count in assigned area.
Test and troubleshoot hardware and software problems.
Provide driver information for merchandise to relevant departments.
Supporting technical support activities between outbound and vendors.
Maintain a clean working area.
Other duties, responsibilities, and tasks may be required and/or assigned as necessary.
Job Requirements
High School diploma or equivalent
Previous Experience Working Within Fulfillment, Warehousing, Or Manufacturing Preferred.
Excellent verbal communications skills
Must be physically capable of repetitive standing, lifting, bending and stooping for long period of time
Essential Mental & Physical Function
Walking, stooping, standing, stretching, bending, lifting and sitting for long periods of time
Ability to work under extreme environments such as high heat and cold weather
Requires minimum lifting ability of 40 pounds; may require heavy lifting of 50 pounds with assistance of team members and/or equipment
Supervisor Responsibilities
This position has no supervisory responsibilities.
Language Skills
Employee must be able to read, write and speak English.
Work Environment
Job will be performed in a warehouse environment that may be noisy, dirty, hot and/or cold
Travel Requirements
N/A
