What are the responsibilities and job description for the Transportation Manager position at Newegg?
Purpose of Job
We are seeking an experienced Transportation Manager to lead and optimize our small parcel and less-than-truckload (LTL) carrier network. This role will focus on managing carrier relationships, ensuring cost-effective and timely deliveries, and enhancing transportation strategies to support our fast-growing e-commerce operations.
As part of our logistics team, you will oversee daily shipping activities, monitor carrier performance, and work cross-functionally with inventory, warehousing, and customer service teams to ensure smooth fulfillment processes. You will also be tasked with identifying opportunities to improve efficiency, reduce costs, and enhance service levels in a fast-paced e-commerce environment.
Job Description
Manage Carrier Network: Oversee the day-to-day operations of small parcel and LTL carriers, including contract negotiations, pricing, and performance management.
Mental Functions:
Decisions have major implications on the management and operations of an area within a department. Job may contribute to important strategy, operational, and business decisions that affect the department. This position establishes procedures for attaining specific goals and objectives in a broad area of work. Only the final results of work done are typically reviewed.
Physical Functions:
Sitting required 90% of the time. Walking and standing required 5% of the time respectively. No heavy lifting required. Constant working on a computer.
Standard office and computer equipment including MS Office software.
Supervisor Responsibilities
Yes
Language Skills
English
Work Environment
Office
Travel Requirements
N/A
We are seeking an experienced Transportation Manager to lead and optimize our small parcel and less-than-truckload (LTL) carrier network. This role will focus on managing carrier relationships, ensuring cost-effective and timely deliveries, and enhancing transportation strategies to support our fast-growing e-commerce operations.
As part of our logistics team, you will oversee daily shipping activities, monitor carrier performance, and work cross-functionally with inventory, warehousing, and customer service teams to ensure smooth fulfillment processes. You will also be tasked with identifying opportunities to improve efficiency, reduce costs, and enhance service levels in a fast-paced e-commerce environment.
Job Description
Manage Carrier Network: Oversee the day-to-day operations of small parcel and LTL carriers, including contract negotiations, pricing, and performance management.
- Optimize Transportation Strategies: Analyze shipping data to develop and implement strategies that improve delivery speed, cost efficiency, and customer satisfaction.
- Carrier Performance Monitoring: Track and report key performance metrics (KPI), such as on-time delivery rates, transit times, and customer feedback. Hold carriers accountable for service levels and take corrective actions as needed.
- Freight Rate Negotiations: Negotiate competitive freight rates with carriers while maintaining service quality, ensuring cost-effective shipping options.
- Cross-Functional Collaboration: Work closely with warehousing, customer service, and inventory teams to ensure alignment on shipping strategies and fulfillment processes.
- Regulatory Compliance: Ensure all transportation operations are compliant with local, state, and federal regulations, including safety standards and environmental laws.
- Technology Utilization: Leverage transportation management systems (TMS) to enhance route planning, freight tracking, and reporting.
- Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field (preferred).
- 3-5 years of experience managing small parcel and LTL carriers in an e-commerce or retail environment.
- Strong knowledge of transportation logistics, including contract negotiation, carrier performance management, and freight cost analysis.
- Experience with Transportation Management Systems (TMS) and proficiency in Excel and other data analysis tools.
- Excellent communication, negotiation, and relationship-building skills.
- Ability to multitask, prioritize, and problem-solve in a fast-paced environment.
- Knowledge of domestic shipping regulations and compliance standards.
- Strong analytical skills with a focus on continuous improvement and operational efficiency
Mental Functions:
Decisions have major implications on the management and operations of an area within a department. Job may contribute to important strategy, operational, and business decisions that affect the department. This position establishes procedures for attaining specific goals and objectives in a broad area of work. Only the final results of work done are typically reviewed.
Physical Functions:
Sitting required 90% of the time. Walking and standing required 5% of the time respectively. No heavy lifting required. Constant working on a computer.
Standard office and computer equipment including MS Office software.
Supervisor Responsibilities
Yes
Language Skills
English
Work Environment
Office
Travel Requirements
N/A
