What are the responsibilities and job description for the Product Executive, Cruise (Maternity Cover up to 12 months) position at Newmarket Holidays?
Office-based or hybrid opportunity, Wallington, Surrey. (Due to the nature of our operations, there will be times when 5 days a week in the office is required in the run up to Events, however during off-peak times 3 days would be sufficient.)
At a glance
Our aim is to enrich lives and well-being through travel. That is our purpose. Our 'why’. It is ambitious and bold, but through the commitment of our brilliant people, we’re doing more and more each day to create and deliver incredible wish-list holidays. The types of holidays that people have always dreamt of experiencing. We bring those dreams to life and are the trusted friends of our loyal customers. The Newmarket Spirit is what binds us together. Throughout this, our 42nd year, and all other years, we strive to grow. To challenge ourselves in new ways. Embracing different points of view and realising our potential. For the right person, their story can begin right here.
Role profile
Newmarket Holidays work with multiple Ocean and River cruise providers both as a retail agent and a tour operator, this is also an area where we expect to see real growth. We also operate a number of highly successful special events, including The Championships - Wimbledon, Andre Rieu concerts, the Edinburgh Tattoo and magical day trips to Lapland, which you may also be asked to be involved.
Therefore, we are predominantly looking for someone with a great understanding and knowledge of the cruise industry, including content, marketing and operations with fantastic organisational skills. The role involves dealing with multiple stakeholders, including external suppliers and internal customers to ensure we continue to improve and progress our ongoing cruise partnerships to maximise sales.
Who we are looking for
- Experience in a similar or relevant travel role.
- Customer-focused team player who can build strong relationships internally and externally.
- Effective communicator both verbally and in writing who establishes good, collaborative working relationships with sound knowledge of Microsoft Office including Word and Excel.
- Demonstrates a high level of attention to detail in numeracy and accuracy.
- Highly organised, able to multitask whilst working to tight deadlines and remain calm under pressure.
- Problem-solver who questions processes in the desire to achieve efficiencies.
- Be an active participant in events at a customer facing level and willing to travel on business-related trips in the UK and overseas.
What we can offer you
- A changing and multi-cultural team-spirited environment with opportunities to learn from new experiences and challenges. Leaders who are interested in your development and committed to helping you to be the best version of yourself. A responsible organisation that cares about its people, the environment, and the communities we visit. Encouragement to take initiative and try something new and different. A flexible and hybrid-working arrangement. An exciting set of benefits. The opportunity to visit our destinations and experience our holidays.
Join us!
Travel is a wonderful industry to be part of. If you're passionate about holidays - perhaps you've done a similar job before or have some other experience that is relevant - we'd love to hear from you! If this sounds like the kind of opportunity, and place to work, that you’re looking for, please send your CV with a brief covering note about your salary expectations and any notice period to recruitment@newmarketholidays.co.uk
Please note only shortlisted candidates will be contacted.
No agencies, please.
As an equal opportunities’ employer, Newmarket Holidays is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Newmarket Holidays.