What are the responsibilities and job description for the Operations Manager - Residential position at NewPath Child & Family Solutions?

Job Description

Welcome! Are you ready to begin a NewPath?

At NewPath, we do more to make a difference -more for each child, each client, and our community. Our dedicated team does what it takes, day and night, to get to the heart of every case and deliver the best care. Backed by a full breadth of services, we cater to each individual and answer to every need. We reach more ages with more experts for more results. Every program offers opportunity for change, every plan improves lives, and every person ignites hope, one success story at a time.

Make an Impact as an Operations Manager!

The NewPath Child & Family Solutions Operations Manager provides direction, coordination, and leadership to the Residential Program's direct care staff regarding quality of care, treatment of persons served, safety, and the therapeutic environment.

Location :

This is a full-time position located at our NewPath East Campus, working with our Residential Interventions Program.

Company Perks : Quick Reference

Competitive Compensation
Excellent Benefits Package Including Medical, Dental, Vision, and Life Insurance
Career Growth in an Inclusive Company Culture
401(k) (4% automatic employer contribution - no required match)
Paid Holidays, Vacation and Sick Days
Employee Discounts & Partner Programs
Tuition Reimbursement
Employee Assistance Program
Flex Spending Accounts
Paid Family / Paternal Leave
Legal Benefits Services
Clinical Counseling / Therapy Licensure Supervision Hours (Cost Covered)
Board Licensure Exam Cost Covered (Therapy, Counseling, and Nursing)

What You Will Be Doing

Work with the Program Manager, Staff Development Specialist, and Supervisors regarding hiring, training, maintaining compliance, collaborating on performance reviews and improvement plans for staff.

Effectively fulfill a regulatory role of on-campus operations supervisor, monitoring all program routines, youth, staff, and facility while making appropriate adjustments to ensure proper and safe functioning.

Manage daily staffing scheduling for the entire program.

Provide assistance and support as needed, including backup coverage as a supervisor and direct care staffing coverage as scheduled or needed.

Ensure the consistent implementation of all policies and procedures, in relation to staff expectations.

Ensure critical incidents and restraint incidents are documented and reviewed per program policy.

What You Bring To The Table

Minimum qualifications include a Bachelor's Degree in a related field (Social Work, Psychology, Education, etc.) and have three years' experience in the mental health field.

Previous management experience required.

Fluency in various intervention modalities, including TCI preferred.

Experience with a special population, with mental health diagnoses preferred.

Excellent written and verbal communication skills.

Good analytical, problem-solving skills, and the ability to remain calm and professional in crisis situation.

Must be at least 21 years of age.

Have a valid driver's license and good driving record with no more than 5 points and current automobile insurance.

Must be able to pass a pre-employment background check.

NewPath Child & Family Solutions, an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law .

If you are unable to apply online due to a disability or have a special need that requires accommodation, please let us know by contacting Human Resources at HRCareers@newpath.org.

A clean criminal background check is required.

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Operations Manager - Residential

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