What are the responsibilities and job description for the Project Services Associate position at NewPoint?
Description
As a Project Services Associate you will be responsible for providing services in one of the following areas :
Power Washing
Carpet / Floorcare Cleaning
Other specialized cleaning services
Location : Nashville, TN - However must be able / willing to travel to different locations / states for projects.
Work Schedule : Shift times will vary. Predominately overnight work however, work during the daytime hours as well. Based on client needs per project.
In our efforts to exhibit a high level of service excellence we must maintain a professional level. Below is a brief listing of these standards, which must be maintained.
Basic Standards (not all inclusive) :
- Responsible for being at work every scheduled day, on time and in uniform
- Follow all instructions for entering customer building
- Willingness to learn & train on various products and solutions
- Performs all tasks as trained for the proper use and application of products and proper use of PPE
- Provide outstanding customer service at all times
- Available for work schedules and / or assignments at the request of the customer
- Effectively interact and converse with customers and company personnel
- Resolve customer complaints independently or with the aid of a supervisor
- Clean and maintain cleaning tools at the end of each day
- Use mechanical aptitude to utilize various pieces of equipment
- Troubleshoot issues with equipment and provide recommendations
- Contribute to team effort by accomplishing related results as needed
- Any other duties that may be assigned by the supervisor
Requirements
Physical Demands :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties / functions.