What are the responsibilities and job description for the Newport Aquarium Exhibits Interpreter - Year-Round Part Time position at Newport Aquarium?
Job Details
Description
MAJOR DUTIES AND RESPONSIBILITIES:
And most of all, you can expect to work hard and make a difference in our world by helping to bring families closer together.
Looking to pursue your education without debt? Grow U has hundreds of programs available from certifications to college prep to associates, bachelor's, and master’s degrees. Most of these programs are fully funded. Learn more at: https://www.newportaquarium.com/Careers/Benefits/GrowU
Newport Aquarium, one of the many properties owned by Herschend Enterprises, prides itself on creating memories worth repeating. Our Core Values – greatly exceeding guest expectations, serving others, creating emotional connections, and constantly improving – give us purpose and guidance.
Qualifications
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Skills
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Preferred
Interpersonal Skills
Intermediate
Communication Skills
Intermediate
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Behaviors
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Preferred
Thought Provoking
: Capable of making others think deeply on a subject
Enthusiastic
: Shows intense and eager enjoyment and interest
:
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Motivations
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Preferred
Flexibility
: Inspired to perform well when granted the ability to set your own schedule and goals
Ability to Make an Impact
: Inspired to perform well by the ability to contribute to the success of a project or the organization
:
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Education
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Experience
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Licenses & Certifications
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Description
MAJOR DUTIES AND RESPONSIBILITIES:
- Internally this role is known as a Guest Experience Specialist
- Perform and adhere to, Herschend Enterprises’ Core Values and Newport Aquarium Guest Service Standards, Policies and Procedures, and Safety Protocols to ensure safe and efficient guest service operations.
- Maintain a positive attitude and appearance at all times.
- Approach guests in a friendly manner to offer assistance and provide information regarding Newport Aquarium.
- Arrive on time and ready to work all scheduled shifts, and in accordance with aquarium uniform and appearance standards.
- Keep safety as a number one priority at all times while working at Newport Aquarium.
- Understand policies and procedures relating to the overall functions of Guest Service department.
- Work with other team members/departments of Newport Aquarium to ensure effective communication is implemented at all times
- Maintain knowledge of activities, aquatic life, and Newport Aquarium special events/promotions in order to properly notify and inform guests.
- Must be self-motivated to work independently, as well as disciplined and reliable.
- Maintain appropriate guest and team member relations at all times, ensuring guest and team satisfaction.
- Demonstrates strong customer service and interpersonal skills.
- Must be able to memorize and present tour scripts in a clear and pleasant manner, keeping it light and fun for every Newport Aquarium guest.
- Handle comments, concerns, and suggestions regarding policy and procedure from guests and team members.
- Take direction from and work with animal husbandry team in daily husbandry duties and other duties assigned throughout the Guest Experience Operations.
- Must be able to educate on facts, encounters, and or tours many times a day for the guests of Newport Aquarium.
- Learn animal handling techniques and demonstrate the ability to do so.
- Perform other duties as assigned by the Guest Service Management Team.
- Must have strong public speaking skills.
- Must read, write, and speak the English language (knowledge of other languages a plus).
- Ability to work a flexible schedule which may include weekends and holidays and possible evenings.
- Knowledge of marine life a plus.
- Successful completion of pre-employment background check.
- No history of allergy related to animals or plants, which might interfere with ability to work
- Ability to remain stationary for long periods of time
- Physical strength, including the ability to lift up to 25 pounds
- Free entrance for you and your dependents which extends to most Herschend Enterprises’ properties
- Earn 1 General Admission complimentary ticket, that you can give to anyone, per pay period
- Discounts at Sharky’s Café, Sweet Dreams Candy Company, and the gift shop
- Discounted tickets and annual passes for friends and family
- Training and development
And most of all, you can expect to work hard and make a difference in our world by helping to bring families closer together.
Looking to pursue your education without debt? Grow U has hundreds of programs available from certifications to college prep to associates, bachelor's, and master’s degrees. Most of these programs are fully funded. Learn more at: https://www.newportaquarium.com/Careers/Benefits/GrowU
Newport Aquarium, one of the many properties owned by Herschend Enterprises, prides itself on creating memories worth repeating. Our Core Values – greatly exceeding guest expectations, serving others, creating emotional connections, and constantly improving – give us purpose and guidance.
Qualifications
0">
Skills
0">
0">
Preferred
Interpersonal Skills
Intermediate
Communication Skills
Intermediate
0">
Behaviors
0">
0">
Preferred
Thought Provoking
: Capable of making others think deeply on a subject
Enthusiastic
: Shows intense and eager enjoyment and interest
:
0">
Motivations
0">
0">
Preferred
Flexibility
: Inspired to perform well when granted the ability to set your own schedule and goals
Ability to Make an Impact
: Inspired to perform well by the ability to contribute to the success of a project or the organization
:
0" style="display: none;">
Education
0">
0">
0" style="display: none;">
Experience
0">
0">
0" style="display: none;">
Licenses & Certifications
0">
0">
