What are the responsibilities and job description for the Virtual Travel Operations Coordinator position at Newport Associate?
Do you have a passion for outstanding customer service and an eye for detail? Step into an exciting business opportunity with our host agency and make a significant impact in the travel industry. Your goal will be to create memorable lodging experiences and expertly manage room reservations—all while building your own entrepreneurial venture.
Key Responsibilities:
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Key Responsibilities:
- Master of Bookings: Skillfully handle hotel reservations, managing inquiries, bookings, and availability with ease
- Guest Liaison: Provide outstanding service via phone, email, and other channels to assist with guest inquiries, reservation changes, and cancellations
- Check-In/Out Expert: Facilitate seamless check-in and check-out processes, handle special requests, and resolve guest concerns with professionalism
- Payment Pro: Collect payment information, process bookings, and issue invoices or receipts with accuracy
- Flexible Schedule: Set your work hours to match your lifestyle, whether you're an early riser or a night owl
- Entrepreneurial Path: Take charge of your financial growth within our supportive system and unlock significant career advancement opportunities
- Rewarding Commissions: Earn competitive commissions on successful bookings
- Comprehensive Training: Access extensive training programs and continuous professional development
- Community Support: Become part of a vibrant network of travel professionals, with access to mentorship and guidance
- Excellent communication and interpersonal skills with a friendly and professional attitude
- Strong organizational and multitasking abilities
- High attention to detail and accuracy
- Ability to work both independently and collaboratively
- In-depth knowledge of travel destinations, attractions, and services
- Exceptional customer service and problem-solving skills
- Passion for travel and delivering unforgettable experiences
- Must be 18 years or older
- Fluent in English; additional language skills are an asset
- Work Remotely: Enjoy the flexibility to work from anywhere with internet access
- Travel Discounts: Take advantage of exclusive travel perks for personal and professional use
- Robust Support: Receive free training, familiarization trips, and be part of a supportive team environment
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