What are the responsibilities and job description for the Front Desk Receptionist position at Newport Ave Landscaping?
Job Summary: The Front Desk Receptionist serves as the first point of contact for customers, vendors, and employees at Newport Ave Landscaping. This position is responsible for providing excellent customer service, handling administrative tasks, and ensuring smooth daily operations within the office.
Key Responsibilities:
- Greet visitors, clients, and employees in a friendly and professional manner.
- Answer and direct phone calls, emails, and inquiries promptly and courteously.
- Schedule appointments and manage the company’s calendar for client meetings and job estimates.
- Maintain organized records, files, and documentation related to clients, projects, and company operations.
- Assist with data entry, invoicing, and processing payments.
- Coordinate with field crews and management to relay messages and updates.
- Order office supplies and ensure the front desk area remains neat and organized.
- Assist with social media updates, email correspondence, and basic marketing tasks as needed.
- Handle incoming and outgoing mail and deliveries.
- Provide general administrative support to the management team.
Qualifications:
- High school diploma or equivalent; additional education or certifications in office administration is a plus.
- Previous experience in customer service, receptionist, or administrative roles preferred.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and office management software.
- Ability to multitask and prioritize tasks efficiently.
- Strong organizational skills and attention to detail.
- Professional demeanor and a positive attitude.
- Experience in the landscaping, construction, or service industry is a plus but not required.
Work Environment:
- Office setting with frequent interaction with employees, vendors, and customers.
- May require occasional lifting of office supplies (up to 20 lbs).
- Standard business hours with occasional flexibility based on company needs.
Compensation & Benefits:
- Competitive hourly wage based on experience.
- Benefits package including health, vision, dental, supplemental, and retirement.
- Opportunities for growth and career advancement within the company.
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $18 - $23
