What are the responsibilities and job description for the Front Desk Agent position at Newport Hotel Group?
We are looking for applicants to join our Front Desk Team for a boutique hotel! The Front Desk Agents will be the lasting, first impression, for each guest staying at our hotel. We are looking for friendly, polite, and courteous applicants who will provide prompt and efficient customer service to our guests.
Starting Rate of Pay - $20.00 per hour
Our Hotel offers fantastic benefits!!
- A pay increase just after 90 days of employment, and an additional increase every year after!
- Medical/dental/vision/life/ADD/LTD insurance after 60 days for Full Time Staff
- 401(k) plan with a company match
- Complimentary overnight stays at our beautiful hotels
- Paid time off/ vacation time
- Employee referral incentives
- Employee of the Month incentive
- Staff Appreciation Week
Year-round Full Time & Part Time positions available. No previous experience required.
- We provide paid training.
- Preferred: Customer service/hotel experience
Shifts: Full Time position must be available to work both 7am-3pm and 3pm-11pm shifts (including weekends), 11pm-7am as needed.
Opportunity
- Full Time & Part Time position available. (Full Time must be fully flexible to work both 7am-3pm and 3pm-11pm shifts including weekends)
- Responsibilities include providing a high level of customer service to each guest staying at the hotel, completing the check-in/ check-out process, booking reservations, answering phone calls, providing recommendations on things to do and places to go in the local area, answering any guest inquires, etc.
- Competitive hourly pay rate with opportunities to earn advancement, incentives, overtime, employee referral incentives, etc.
Next Steps
- Apply online at newporthotelgroup.com
- Visit the Bristol Harbor Inn - 259 Thames Street, Bristol, RI 02809
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $20
