What are the responsibilities and job description for the Hotel Housekeeping Manager position at Newport Hotel Group?
The Hotel Housekeeping Manager is responsible for directing the housekeeping department of the hotel to ensure clean, orderly, and attractive conditions of guest rooms and common areas.
Position Duties and Responsibilities:
- Supervises the work activities of housekeeping staff under the direction of the General Manager.
- Provides training including safety and standard operating procedures to all housekeeping personnel.
- Ensures adherence to company quality standards by inspecting rooms, including deep cleans.
- Distributes keys and work assignments to staff.
- Addresses guest complaints regarding housekeeping services or equipment.
- Assists with the selection of housekeeping personnel.
- Ensures the staff is practicing efficient and effective procedures.
- Monitors linen and guest supply inventory.
- Reports any maintenance repairs to maintenance staff; records repair information in maintenance log.
- Completes follow-up on vacant or occupied rooms.
- Assumes functions of Housekeeper as necessary.
- Manages the lost and found program.
Position Qualifications:
- Previous leadership experience required.
- Computer literate in Microsoft Window applications preferred.
- Excellent communication and organizational skills
- Strong interpersonal and problem-solving abilities.
- Highly responsible and reliable.
- Ability to multitask.
Candidates must be willing to relocate and/or commute to Falmouth, MA.
About Inn on the Square
The Inn on the Square is located on Cape Cod in Falmouth, MA. This contemporary hotel blends coastal charm with boutique elegance. With a nautical themed décor, our 75 guestrooms and suites reflect the area's maritime legacy. Centrally located near Main Street, Woods Hole, Steamship Authority parking and the Business Park in Falmouth, MA.
About Newport Hotel Group
At Newport Hotel Group, we strive to exceed industry standards with our vision, innovation, and integrity. From our hotel guests to employees to our investors, we deliver outstanding value. By providing a superior service experience, we aim to make every guest at our hotels a repeat customer. We develop the potential of our employees by encouraging them to be entrepreneurial and innovative, and it is a company priority to promote from within. We seek to create a working environment that is challenging, rewarding, and inspires personal and professional growth.
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Ability to Commute:
- Falmouth, MA 02540 (Required)
Ability to Relocate:
- Falmouth, MA 02540: Relocate before starting work (Required)
Work Location: In person
Salary : $65,000 - $75,000
