What are the responsibilities and job description for the Assistant Front Office Manager at Castle Hill Inn position at Newport Restaurant Group?
Job Details
Description
Castle Hill Inn is looking for an Assistant Front Office Manager to join the team.
Nestled on 40 acres overlooking the southwestern corner of Narragansett Bay, Castle Hill Inn – a Relais & Chateaux hotel – is a coastal haven where guests come to relax and rejuvenate against a spectacular New England backdrop, a location that is second to none. The property features guest rooms that are perched on the sand dunes of our private beach, a banquet facility, and two restaurants featuring the talents of the culinary team. Castle Hill Inn is proud to be part of the Newport Restaurant Group!
About the Position: In the Assistant Front Office Manager role, you will be responsible for the caring and efficient operation of the Front Desk and Guest Services Team. You will work with managers and employees to successfully execute all front office and guest service operations while upholding and embodying five-star hospitality standards
About You: You are passionate, energetic and to whom pleasing and impressing guests comes naturally. You are an aspiring hospitality professional who is ambitious, eager to learn and understands the value of working in a team-based environment.
Essential Duties:
- Ensuring a quality guest experience by managing all areas of the hotel’s daily operations
- Hiring, training, and coaching of employees
- Hands on training and development of all service positions, specific areas to include Guest Service, Etiquette, etc.
- Invoicing, inventory, and cost controls
Compensation and Benefits:
- Competitive compensation $50,000-$60,000/Year!
- Sick, Holiday, and Vacation paid time off
- Excellent health, dental and vision benefits with a flex spending account option
- HRA
- Ability Assist (EAP)
- Life/Disability Insurance
- Short term disability (MA only)
- Great 401k match
- Employee Ownership Opportunities
- 35% discount when dining in our locations
- Perk spot options
- Fully paid BJ’s membership
- Manager’s Dining Card
About Newport Restaurant Group: We are proud to be a 100% Employee-Owned Company. What does it mean to work for an 100% Employee-Owned Company? If you decide to join our team, you’ll not just be an employee — you’ll be eligible to become an owner in the company. Really, there’s no catch, we invest in our employees, and they in turn invest their time, energy and talents in our businesses! We have one of the strongest, friendliest hospitality staffs in New England. Our common goal is to make people happ4py through great food, great locations and great teamwork. If you feel the same, we want to hear from you.
Qualifications
Qualifications:
- Must have a minimum of 2-4 years of front office supervisory or management experience
- Experience in a luxury hospitality hotel/resort setting is preferred
- Must have flexible schedule to work during days, nights, weekends, and some holidays as needed
Skills & Abilities:
- Strong leadership, interpersonal and communication skills
- Strong computer & automation skills (Outlook, Word, Excel, POS, Inventory & Labor systems, etc.)
- Be collaborative, using a team approach to creating an equitable workplace environment and have respectful working relationships
Salary : $50,000 - $60,000
