What are the responsibilities and job description for the Call Center Representative position at NEWPRO Operating LLC?
Overview
NEWPRO Home Improvement Solutions, New England’s leading home improvement company, is hiring Call Center Representatives in Wilmington, MA to support our growth, expanding territories, and increasing customer demand.
WHAT WE OFFER
- $21–$22/hour base payMonthly bonuses ranging on average between $300-$600/ Month
- Paid training to get you up to speedFull-time and part-time opportunities available
- AM & PM shifts available: 8AM – 4PM or 11AM – 7PM
- Generous PTO, paid holidays, and health benefits (Full time only)
- 401(k) (Full time only)
WHAT YOU'LL DO
- Make outbound calls, qualify leads, and schedule appointments
- Maintain accurate customer records and meet daily goals (200 calls, 6 appointments)
- Deliver product information professionally and with enthusiasm
WHAT YOU'LL NEED
- 2 years in appointment setting, telemarketing, or call center roles (sales experience is a plus)
- Ability to make a high volume of phone calls
- Must be able to work one weekend AM shift
- High energy and enthusiasm in customer interactions
- Resilience and ability to handle rejection
- High School Diploma or equivalent
Posted Min Pay Rate
USD $21.00/Hr.Posted Max Pay Rate
USD $26.00/Hr.Salary : $21 - $22
