What are the responsibilities and job description for the Call Center Representative position at Newpro?
Overview
NEWPRO Home Improvement Solutions, New England's leading home improvement company, is hiring Call Center Representatives in Wilmington, MA to support our growth, expanding territories, and increasing customer demand.
WHAT WE OFFER
21-$22 / hour base pay
Monthly bonuses ranging on average between $300-$600 / Month
Paid training to get you up to speed
Full-time and part-time opportunities available
AM & PM shifts available : 8AM - 4PM or 11AM - 7PM
Generous PTO, paid holidays, and health benefits (Full time only)
401(k) (Full time only)
WHAT YOU'LL DO
Make outbound calls, qualify leads, and schedule appointments
Maintain accurate customer records and meet daily goals (200 calls, 6 appointments)
Deliver product information professionally and with enthusiasm
WHAT YOU'LL NEED
2 years in appointment setting, telemarketing, or call center roles (sales experience is a plus)
Ability to make a high volume of phone calls
Must be able to work one weekend AM shift
High energy and enthusiasm in customer interactions
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