Due Diligence Coordinator

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.

Primary Function

The Due Diligence Coordinator works with Compliance to prepare, research, and respond investor audits, investor requests, and compliance changes. This individual will work with compliance staff to assist in training and remediation activities when necessary to help improve the overall quality of the output of the team. The Coordinator will be responsible for the timely preparation of audit documents and audit populations for submission to the various investors, regulators, and GSE's.

Principal Duties

• Review, research and respond timely to departmental audits both internal and external for default departments.
• Work closely with the Operations management team and their staff to determine root causes for issues and provide recommended solutions.
• Work with Compliance Department to assist with coordination of rebuttals and remediation activities within the operational teams.
• Manage call model process including attending monthly call calibration sessions with supervisors and call audit team.
• Act as mediator for call dispute resolutions / escalations & send reminders to Supervisors to manage call disputes.
• Manage Audit Tollgate.
• Create reports to determine adherence when necessary.
• Track success of remediation activity.
• Research and prepare audit responses and see to their timely submission.
• Undertake special projects related to departmental activities and perform other duties as assigned.
• Monitor GSE reporting sites for notices of changes and keep track of the status of them.
• Gather documents and information for monthly audits for Clients and Regulators.
• Performs related duties as assigned by supervisor.

Education and Experience Requirements

Knowledge, Skill and Ability Requirements

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Additional Information :

While this description is intended to be an accurate reflection of the position's requirements, it in no way implies / states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

Company Benefits :

Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!

Newrez NOW :

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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