What are the responsibilities and job description for the Sr Project Manager (On-site) position at Newrez?
Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.
We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.
Primary Function
The Sr Project Manager applies professional principles, practices, and techniques to lead project teams and control project schedule, cost, scope, and quality to ensure the project objectives are met.
Principal Duties
Responsibilities and experience in the following areas:
- Responsible to thoroughly understand and communicate stakeholder requirements.
- Establish clear ownership for project tasks.
- Coordinate and facilitate delivery of project objectives.
- Track progress and review project tasks to ensure deadlines are met.
- Assess project issues and risks and identify solutions to resolve/mitigate.
- Proactively communicate project status, issues & risks to appropriate stakeholders
- Work collaboratively with internal and external teams.
- Some travel may be required, ~5%
- Help define & maintain PMO processes.
- Other duties as assigned.
Competencies (An individual must demonstrate the following)
- Project Management - Develops project plans or work breakdown structures; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities; Proficient in using MS Project and other tools in managing/leading a project; Experience in all phases of the project lifecycle.
- Delegation - Delegates appropriate work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
- Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Acts as a mediator between the project sponsor and the stakeholders.
- Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results; Ensures all possible changes in scope are reviewed, monitored and follows the review/approval process; adapts well and quickly to change.
- Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Demonstrates leadership in managing team members.
- Customer Service - Manages difficult or emotional business situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments; Manages stakeholder expectations.
- Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
- Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
- Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality; Monitors project quality.
- Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
- Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
- Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
- Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
- Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Puts in extra effort when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
- Meetings – Manages meetings effectively; ensures a clear agenda is included in the meeting invite, prepares ahead of time and uses the team members time wisely; produces a timely meeting recap outlining key actions and next steps.
Education and Experience Requirements
- Bachelor’s Degree in a related field is required.
- PMP Certification (Desired)
- 5 years of project management experience
- 2 years Mortgage experience (Desired)
Knowledge, Skill and Ability Requirements
Communication Skills
- Verbal / Nonverbal – Convey easily and quickly any message; Speaks clearly and persuasively in positive or negative situations; listens attentively and seeks clarification; Responds well to questions; Maintain professional nonverbal communication analogous to situation.
- Written - Writes clearly and informatively with a high level of sophistication; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret complex written information.
- Presentation - Presents clearly and informatively, easily maintaining audience attention and responding to audience needs; Able to facilitate discussion, progress effectively, and manage audience as needed.
Additional Information:
While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.
Company Benefits:
Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!
- Medical, dental, and vision insurance
- Health Savings Account with employer contribution
- 401(k) Retirement plan with employer match
- Paid Maternity Leave/Parental Bonding Leave
- Pet insurance
- Adoption Assistance
- Tuition reimbursement
- Employee Loan Program
- The Newrez Employee Emergency and Disaster Fund is a new program to support our team members
Newrez NOW:
- Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
- 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
- Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
- Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
