What are the responsibilities and job description for the Ad Operations Specialist position at NewsBreak?

Job Description

About NewsBreak

NewsBreak is redefining the way users interact with local news and their communities. By bridging local users, local content creators, and local businesses, our mission is to foster safer, more vibrant, and authentically connected lives. Through robust collaborations with thousands of local publishers and businesses across the nation, NewsBreak is revolutionizing how a new wave of readers access and engage with essential, locally sourced content & information.

Since our inception in 2015, our trajectory has been nothing short of remarkable. We proudly stand as the nation's premier local news app.

As a Series-C unicorn startup, our headquarter nestles in the tech hub of Mountain View, California, with other offices in New York City and Seattle. For more information, visit www.newsbreak.com / about

Location :

Mountain View, California, United States

About the Role

We are seeking a highly motivated and detail-oriented Ad Operations Specialist to join our growing team. In this role, you will play a crucial part in ensuring the smooth and efficient operation of our advertising platform. You will be responsible for a wide range of tasks, including advertiser verification, ad quality control, user feedback monitoring, fraud prevention, and technical support.

Responsibilities :

Advertiser Verification :

Review advertiser applications and verify their business information using internal tools and third-party databases.
Communicate with advertisers to gather additional information or clarify discrepancies.
Make informed decisions on advertiser approvals based on platform policies and risk assessment.

Ad Quality Control :

Review user feedback and monitor ad performance to identify and address any policy violations or content that negatively impacts user experience.

Proactively identify and stop fraudulent advertisers and campaigns.

Communicate with advertisers to resolve issues and provide guidance on ad quality and compliance.

User Feedback and Ad Review :

Monitor user feedback channels to identify and address concerns related to ad content or experience.

Participate in the ad review process, ensuring that all ads meet platform policies and quality standards.

Escalate critical issues to relevant teams and provide timely updates to users and advertisers.

Fraud Prevention :

Implement and maintain fraud detection mechanisms to identify and prevent malicious activities.

Analyze campaign data and user behavior patterns to identify suspicious activity.

Collaborate with internal teams to develop and improve fraud prevention strategies.

Requirements

Bachelor's degree in a related field or equivalent practical experience.

2 years of experience in ad operations, digital marketing, or a related role.

Strong understanding of online advertising ecosystems and technologies.

Familiarity with ad serving platforms, tracking tools, and measurement methodologies.

Excellent analytical and problem-solving skills.

Meticulous attention to detail and ability to manage multiple tasks efficiently.

Strong communication and interpersonal skills, with the ability to build relationships with advertisers and internal stakeholders.

Proactive and results-oriented approach with a strong work ethic.

Bonus Points

Experience with SQL or other data analysis tools.

Familiarity with fraud detection and prevention techniques.

Knowledge of privacy regulations and industry best practices.

Benefits

We offer competitive benefits package :

Health, dental, and vision care for you and your family

Top-tier 401(K) plan with company matching

Paid time off and paid holidays

Paid parental leave

FSA and commuter benefits programs

Team activity budget

The US base salary range for this full-time position is listed below. Pay may vary based on a number of factors including job-related skills, level, experience, geographic location and relevant education or training. At NewsBreak, we design our overall rewards package to attract top talents. Depending on the position, the role may also be eligible for discretionary bonus and options. Your recruiter can share more details during the hiring process.

Annual Base Pay Range

65,000—$85,000 USD

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Salary : $65,000 - $85,000

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