Access Service Representative – Flatbush Family Health Center – Days

Experience a Mission-Driven Career

Access Service Representative – Flatbush Family Health Center – Days

Access Service Representatives are responsible for setting the stage for the patient experience, by professionally and efficiently providing patients and visitors with unparalleled customer service in keeping with NewYork-Presbyterian’s goal of “We put Patients First.” You will oversee the registration process to ensure patients are registered courteously, confidentially, efficiently, and accurately and feel the pride of going above and beyond to help others. You will interview patients or representatives for financial and demographic data and accurately input information into the Hospital’s computer systems. In addition, you will perform a variety of clerical duties directly related to the registration, admissions, discharges, and transfers of patients. Most importantly, you will be the calm and reassuring presence patients need as they navigate their hospital experience.

This is a full-time day shift position 9:00am-5:00pm Monday-Friday. This position is located at the Flatbush Family Health Center for NYP/Brooklyn Methodist Hospital.

Preferred Criteria

• Experience working in a complex clinic setting and/or patient access department

• Bilingual in Spanish or Haitian-Creole are encouraged to apply

Required Criteria

• High School Diploma or GED

• A minimum of one year of registrar-related experience

• Knowledge of Microsoft Office Suite

• Superior customer service and excellent communication skills

• Ability to work independently

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, diversity, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

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• 2024 “Great Place To Work Certified”
• 2024 “America’s Best Large Employers” – Forbes
• 2024 “Best Places to Work in IT” – Computerworld
• 2023 “Best Employers for Women” – Forbes
• 2023 “Workplace Well-being Platinum Winner” – Aetna
• 2023 “America’s Best-In-State Employers” – Forbes
• “Silver HCM Excellence Award for Learning & Development” – Brandon Hall Group

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.