What are the responsibilities and job description for the Lead Access Service Rep - Center for Community Health - Day-Evening Shift - Including Weekends/Holidays position at NewYork-Presbyterian Hospital?

In this role, the Lead Access Service Representative is responsible for setting the stage for the patient experience, by professionally and efficiently provide patients and visitors with unparalleled customer service in keeping with NewYork-Presbyterian’s goal of “We put Patients First.” Under direction, maintains a smooth workflow within the assigned department registration areas. Oversees the registration process to ensure patients are registered courteously, confidentially, efficiently, accurately. Interview patient or representatives for financial and demographic data and accurately inputting information into the Hospital’s ADT/EHR computer systems. Performs a variety of clerical duties directly related to the registration, admissions, discharges, and transfers of patients according to the New York Presbyterian Brooklyn Methodist Hospital’s policies and procedures.

This is a full-time evening shift position 12:00pm-8:00pm including weekends/holidays, located at NewYork-Presbyterian Brooklyn Methodist Hospital Center for Community Health.

Preferred Criteria:

Experience in a complex clinic setting and/or Patient Access Department
Knowledge of Medical Terminology

Required Criteria:

High School Diploma or GED.
Minimum of two years of registrar related experience.
Basic computer literacy
Knowledge of Microsoft Office applications.
Superior customer service and communication skills.
Ability to work independently.

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, diversity, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

__________________

2024 “Great Place To Work Certified”
2024 “America’s Best Large Employers” – Forbes
2024 “Best Places to Work in IT” – Computerworld
2023 “Best Employers for Women” – Forbes
2023 “Workplace Well-being Platinum Winner” – Aetna
2023 “America’s Best-In-State Employers” – Forbes
“Silver HCM Excellence Award for Learning & Development” – Brandon Hall Group

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

$28.15-$30.44/Hourly

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.

Salary : $28 - $30

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Lead Access Service Rep - Center for Community Health - Day-Evening Shift - Including Weekends/Holidays

What are the responsibilities and job description for the Lead Access Service Rep - Center for Community Health - Day-Evening Shift - Including Weekends/Holidays position at NewYork-Presbyterian Hospital?

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Job openings at NewYork-Presbyterian Hospital

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