Patient Registrar - Patient Accounts | Evenings

It’s the People That Make the Difference at NYP Queens!

At NewYork-Presbyterian Queens, we are passionate about providing high-quality care to New York City’s most culturally diverse borough. Make a lasting impression on patients at NewYork-Presbyterian Queens as a Patient Registrar. Assist patients with questions and concerns. Keep families informed. Light up the room with your presence while making the promise of putting patients first a reality. Join a supportive team, and help us deliver superior customer service to our diverse local community. As a member of our administrative team, you'll discover what sets us apart - passion for the individuals and families in our care.

Patient Registrar – Patient Access – Evenings

The Patient Registrar serves as the patient’s main point of contact and the face of the NewYork-Presbyterian Queens organization while scheduling patients for visits, tests, and admissions, registering patients when they arrive, screening for medical necessity, and obtaining necessary pre-certifications and authorizations. These tasks must be completed with an emphasis on both accuracy, to ensure payment from third parties, and customer service, to foster a positive patient experience.

This is a full-time, evening shift (3 pm - 11 pm, alternating weekends and holidays) opportunity at NYP Queens.

Required Criteria:

• High School diploma or equivalent GED
• Experience in clerical skills, solid knowledge of navigating PC based operations.
• Knowledge of insurance carriers.
• Ability to work well in a team setting as well as independently.
• Excellent oral and written communication skills.
• Superior customer service and interpersonal skills.

Preferred Criteria:

• Experience working in a hospital, practice or healthcare setting processing patient information.
• Knowledge of Insurance verification
• EPIC
• Some College