What are the responsibilities and job description for the Arena Associate position at Nex Level Networks, Inc.?
Arena Associate – ELITE Gaming Esports Arena
Location: ELITE Gaming, 2 Clinton Square, Downtown Syracuse, NY
Are you a gaming enthusiast with a passion for esports? Join ELITE Gaming, an Esports Arena and Event Center in Syracuse, New York, as an Arena Associate! Work in a fun, upbeat environment alongside like-minded individuals in a rapidly growing industry.
About Us
ELITE Gaming is more than just an esports arena. We're a bar and restaurant with a full kitchen, a main stage with a hype tunnel and secondary small stage, over 60 PCs, consoles, Nintendo Switch, and more! Our facility features:
- A small stage.
- Our Main Stage with the iconic Hype Tunnel and 10 PCs.
- A Podcast Studio and Streaming Studio.
- A full Production Studio
- ReadyUp Rooms with projectors, PCs, and consoles.
We host esports tournaments, a statewide high school esports league, parties, corporate events, camps, field trips, and even non-gaming events like Syracuse Fashion Week.
What You'll Do
As an Arena Associate, you will:
- Plan, set up, and execute esports tournaments and events.
- Assist customers with game time purchases, account setup, and streaming studio time during Open Play.
- Troubleshoot common computer and console issues.
- Run after-school high school esports programs, including student check-in and setting up matches or practices.
- Support non-gaming events such as corporate gatherings, presentations, and private parties through facility setup and operational assistance.
- Assist with STEM-focused field trips and camps, with opportunities to be trained on LEGO Robotics and drone activities.
- Provide excellent customer service and create positive experiences for guests.
- Collaborate with the team to maintain a fun and welcoming environment.
- Help with building equipment, cleaning, organizing, and restocking as needed.
- Support food and drink runners when required.
Qualifications
We’re looking for candidates who:
- Have proficient knowledge of gaming, computers, and consoles.
- Are willing to work non-traditional hours, including late nights and weekends.
- Excel in a fast-paced environment with strong communication skills.
- Are team players with a customer-service mindset.
- Have the stamina to stand for long periods and lift up to 50 pounds.
Why Join Us?
We offer:
- Discounts on food and drinks.
- Unlimited game time.
- Flexible scheduling.
- A supportive team culture in an exciting and growing industry.
Schedule & Hours
- Flexible schedule
This part-time role is perfect for high school and college students or recent grads seeking a flexible, enjoyable work environment.
Ready to Join the Team?
If you're excited to combine your love for gaming with creating incredible experiences, apply today!
Job Type: Part-time
Pay: $18.00 - $19.00 per hour
Expected hours: 20 – 40 per week
Schedule:
- 4 hour shift
- 8 hour shift
- Evening shift
- Morning shift
- Weekends as needed
Language:
- Bilingual (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Syracuse, NY 13202 (Preferred)
Ability to Relocate:
- Syracuse, NY 13202: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $19