Demo

HVAC Regional Service Manager

Nex-Tech
Allentown, PA Full Time
POSTED ON 1/28/2025
AVAILABLE BEFORE 4/24/2025

Overview : Overview :

We are proud to be Americas Largest Independent Self-Performing HVAC / R Service Provider. Over the past 30 years, our continued focus on Quality, Value, and Integrity has enabled us to create strong relationships with thousands of long-term customer partners.

As we continue to expand, our focus remains on providing a top-notch work experience for our employees. If you are a quality-oriented individual who values integrity and hard work, then we want to talk to you! With our excellent review ratings on both Indeed and Glassdoor, Nextech has become the place to be for those in the HVAC Industry . Come join our team and start moving your career forward!

Role :

The Regional Service Manager (RSM) will be responsible for managing technicians and administrative staff. In this position, the candidate will need to be an effective communicator as it is critical to the development of our operational team and quality of support we provide to our customers.

Benefits :

  • Excellent Health Insurance options including a FREE employee only option
  • Dental, Vision, Accident, Critical Illness, Disability and Supplemental Life Insurance options
  • FREE life insurance equal to your annualized pay rate
  • 401k with a 50% match up to the first 5% of your contributions
  • 7 paid Holidays
  • 2 paid Personal days
  • 10 paid Vacation days

Min Compensation : USD $90,000.00 / Yr.

Max Compensation : USD $95,000.00 / Yr.

Responsibilities :

Essential Duties and Responsibilities :

  • Recruiting and development of administration team
  • Delivery of all company goals and metrics
  • Provide customer satisfaction
  • Dispatcher on-boarding
  • Evaluate and perform annual reviews with Operations Manager approvals
  • Review company reports and share with team
  • Communicate needs to field teams (Dispatchers, ASMs, Operations Manager, and VPs)
  • Escalation point for callbacks
  • Successfully promote companys image, appearance, and reputation
  • Manage customer relationships for assigned area
  • Maintain and communicate weekly activity schedule
  • Ensure efficient and well-planned scheduling of all calls
  • Ensure area meets or exceeds customer and company SLA requirements
  • Manage dispatchers and ensure company systems and procedures are followed
  • Bottom line accountability for assigned divisions
  • Manage labor and material costs
  • Support ASM and the development of technicians
  • Excellent interpersonal and communication skills, both written and oral
  • Deliver high level of customer service on a consistent basis
  • Qualifications :

    Required Knowledge, Skills, and Abilities :

  • 5 years of field technical HVAC experience or equivalent business experience
  • HVAC Management Experience
  • Technical knowledge necessary to provide value to our technicians and customers
  • Extremely high level of urgency to resolve problems
  • High level of computer skills
  • Ability to build rapport with clients
  • Proven track record in prior role
  • Level personality with a drive for success
  • Ability to focus on desired results
  • Strong organizational skills with ability to manage multiple tasks, prioritize, and meet deadlines
  • Ability to adapt to very fast-paced environment and deadlines
  • Strong attention to detail
  • Physical requirements :

  • Able to operate a computer and other office productivity machinery, such as a copy machine, telephone and computer printer.
  • Able to sit at a computer for up to 8 hours
  • Salary : $90,000 - $95,000

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a HVAC Regional Service Manager?

    Sign up to receive alerts about other jobs on the HVAC Regional Service Manager career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $136,551 - $185,658
    Income Estimation: 
    $175,272 - $244,410
    Income Estimation: 
    $124,240 - $161,862
    Income Estimation: 
    $163,515 - $207,613
    Income Estimation: 
    $95,951 - $128,520
    Income Estimation: 
    $136,551 - $185,658
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Nex-Tech

    Nex-Tech
    Hired Organization Address North Platte, NE Full Time
    Overview Join the best in the industry at Nextech and embark on a rewarding career journey! For over 30 years, we've bui...
    Nex-Tech
    Hired Organization Address Hays, KS Full Time
    Job Details Job Description Job Description GENERAL SUMMARY Assists Nex-Tech customers with questions and/or issues rega...
    Nex-Tech
    Hired Organization Address Moundridge, KS Full Time
    Job Details Job Description Job Description We are looking for a motivated and technically skilled Security Account Repr...
    Nex-Tech
    Hired Organization Address Salina, KS Full Time
    Job Details Job Description Job Description We are looking for a motivated and technically skilled Security Account Repr...

    Not the job you're looking for? Here are some other HVAC Regional Service Manager jobs in the Allentown, PA area that may be a better fit.

    Assistant HVAC Service Coordinator

    Carrano Air HVAC Contractors, LLC, Broadway, NJ

    Service Scheduler/Coordinator

    HANNABERY HVAC, Allentown, PA

    AI Assistant is available now!

    Feel free to start your new journey!