What are the responsibilities and job description for the General Manager position at NexDine?
Who We Are:
NEXDINE Hospitality’s family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwide. We put our people first to deliver finely tailored, expertly managed programs. The NEXDINE Experience is responsive, transparent, and authentic. Learn more at www.NEXDINE.com.
Job Details :
Position: General Manager-Food Service
Location : Boston, MA
Hours per week : Full Time
Salary: $85,000-$100,000
Job Summary :
The General Manager reports to the Vice President and is responsible for managing the daily operations of our Corporate Dining. The General Manager is responsible for exceeding all financial and operational goals, client objectives, customer satisfaction, people management and development while creating a positive work environment for staff and making this the best cafe our customers have ever visited!
General Manager Essential Functions:
Culinary :
Responsible for directing and assisting the Chef and hourly staff in all aspects of menu writing, cycle of cost control, food production, execution and presentation
Treat the cafe as it's your own business; you will be responsible for the quality of all food products and ensure that standards are met
Oversight of all aspects of catering operations including assisting the catering team as needed
The General Manager will assist with food production including but not limited to, grab and go items, deserts, breakfast and lunch specialties and executive catering needs
Operations :
Responsible for maintaining vendor and client relationships
Responsible for the oversight of supplies, equipment and work areas
Arrange for all equipment purchases and repairs
Work closely with the Chef regarding the purchasing of all food or other supplies as needed
Determine production schedules and staff requirements (including recruitment) necessary to ensure timely delivery of services
Responsible for all essential functions of payroll processing and other financials
Work together as a team, cleaning the kitchen and cafe, mopping the floor, washing dishes, etc. with staff
Ensure company standards for safety, proper food handling practices, sanitation, uniform guidelines and productivity are maintained
Financial :
Manage department controllable expenses and adhere to budgetary guidelines.
Ability to generate financial reports and P&L analysis and reporting
Develop operational forecasts and manage all unit accounting functions
Oversight of inventory management and updating price fluctuation
People :
Provide direction and manage performance of all direct and indirect reports ensuring employee development and engagement
Manage and motivate employees through continuous communication and encouragement
Instruct, train, and mentor in the preparation of cooking, garnishing, presentation of food and customer service
Provide superior customer service and lead by example to include being attentive, approachable, greeting and thanking customers.
Skills and Aptitude :
Excellent verbal and written communication skills
Customer/Client Focus
Problem Solving/Analysis - think outside of the box mentality
Leadership and development - mentor
Team Oriented and team builder
Project Management
Ability to lift/pull 40 pounds
Required Education and Experience :
Bachelor’s degree, culinary school certificate or degree or equivalent combination of education and experience
5 - 7 years’ experience in a Corporate Dining General Manager Role
Microsoft Office Suite
Required Eligibility Qualifications:
ServSafe Certification
Choke Safety Certification
Allergen Awareness Certification (MA)
Benefits: YES! Eligibility Begins on First Day Details below
We provide our full-time colleagues with a generous compensation and benefits package, training and development and growth opportunities. We provide resources, rewards, and incentives to our valued colleagues.
Health, dental and vision insurance
Company-paid life insurance
Many supplemental insurances
401(k) savings plan
Paid vacation, holiday and sick time
Employee Assistance Program (EAP)
Plus various perks!
Pay Frequency:
Paid Weekly - Direct Deposit
Salary : $85,000 - $100,000
