What are the responsibilities and job description for the Customer Service Representative position at Nexeo Staffing?
Nexeo HR is hiring a Customer Service Representative to join our team! If you're a detail-oriented professional with strong communication skills, this is your chance to play a vital role in delivering exceptional customer experience. As a key liaison between our customers and internal teams, you’ll manage accounts, resolve inquiries, and ensure every interaction strengthens client relationships.
Join a dynamic team that values your expertise—apply today!
Responsibilities
• Accurately process customer orders while ensuring efficiency and attention to detail.
• Develop and maintain strong relationships with buyers and account managers to enhance customer satisfaction and loyalty.
• Manage customer communications via phone and email, addressing inquiries promptly and professionally.
• Provide expert assistance on product-related questions, utilizing scripts and comprehensive training resources.
• Coordinate and streamline return processes, ensuring a smooth and satisfactory experience for customers.
• Analyze customer data to identify trends and opportunities, offering insights to support account growth and improve service strategies.
Qualifications
• Customer service or AP/AR experience preferred but not required, training provided for the right candidate.
• Strong organizational skills and keen attention to detail to ensure accuracy and efficiency.
• Ability to navigate data entry systems with confidence while multitasking in a fast-paced environment.
• Excellent relationship management skills to foster account growth and effectively resolve challenges.
• Must pass a state background check.
Pay
$16.80 Per Hour
Schedule
Day Shist | 8 AM - 5 PM | Monday- Friday
Nexeo Benefits
• Medical, Dental, Vision, Limited Life, Short-Term Disability.
• Refer a Friend Bonus | Other Financial Incentives (Bonuses).
• Weekly Pay | Direct Deposit | Rapid Pay Card.
• Employee of the Month.
• Hassle-Free Job Search: A Nexeo Recruiter is always available to assist you
Questions?
Call or Text Our Office Today!
1476 North Main Street
North Logan, Utah 84341
(P) (435) 363-9263
Nexeo provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, or genetics. In addition to federal law requirements, Nexeo complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Nexeo expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
Customer Service Representative | Customer Support Specialist | Call Center Agent | Customer Care Associate | Help Desk Support | Customer Service Agent | Client Services Coordinator | Customer Service Advisor |
INDLO
Salary : $17
