What are the responsibilities and job description for the Lead Generator position at NexGen HVAC & Plumbing?
NexGen Air Conditioning, Heating and Plumbing started 15 years ago looking to make an impact on the Home Service industry by paying close attention to detail, having a strong commitment to our values and a belief that the best way we can serve our customers is by giving back to our community. We've grown to 10 locations across Southern California, with headquarters in Anaheim, servicing customers every day and continuing to grow into the industry standard for all things HVAC and Plumbing. Making service to others our priority, we constantly develop our skills and experience to efficiently and professionally deliver unbeatable service at competitive prices. Our quality service starts with quality professionals. Following the golden rule, we understand that we have to take care of our own before we can take care of our customers properly.
Responsibilities:
Key Responsibilities:
Present a professional appearance that supports and enhances the company’s business image with Home Depot, Lowes and Costco.
Maintain and utilize the HVAC and Water Treatment Kiosk / Display / End Cap within the Home Depot to communicate the benefits of purchasing Heating, Cooling, and Water Treatment products and services from Home Depot, Lowes and Costco.
Initiate communication with prospective customers during their shopping experience in the store.
Proactively greet customers, engage in informative/investigative conversation, qualify potential purchasers, and schedule a sales appointment for Heating, Cooling, and Water Treatment services.
Build and maintain relationships with Home Depot, Lowes and Costco store associates and key management personnel by interacting with them while working in the store.
Educate and build awareness about the HVAC and Water Treatment Program for Home Depot, Lowes and Costco customers and store employees.
Achieve specified program KPIs and goals.
Attend required meetings and training courses.
Qualifications:
Qualifications:
A person who enjoys face to face interaction while being outgoing, energetic, and self-motivated.
Ability to manage personal emotions when faced with rejection.
Present positive and optimistic attitude.
Must be a self-starter with a result driven disposition.
Active listener able to ask open-ended discovery questions to potential customers.
Intuitive ability to measure interest of customers.
Must be Detail oriented with good time management skills.
Ability to move conversations to a decision and ask for an appointment commitment from potential customers.
Ability to stand and/or walk for 4-8 hours at a time.
Ability to use a smart phone utilizing apps, email and text.
Ability to work weekends.