What are the responsibilities and job description for the IT Infrastructure Specialist position at Nexien Inc.?
About Nexien Inc.
Nexien Inc. is a leading technology company that specializes in providing cutting-edge IT solutions to businesses of all sizes. As a technology leader, we understand the importance of having a skilled and experienced team to manage and maintain our IT infrastructure.
Job Summary
We are seeking an experienced Information Technology Manager to join our team. The successful candidate will be responsible for managing and maintaining our IT infrastructure, including servers, networks, security systems, and cloud solutions. They will also provide hands-on technical support for hardware, software, and network issues, handle troubleshooting for desktops, laptops, printers, and mobile devices, and monitor and optimize system performance and security.
Key Responsibilities
- Manage and maintain IT infrastructure, including servers, networks, security systems, and cloud solutions.
- Provide hands-on technical support for hardware, software, and network issues.
- Handle troubleshooting for desktops, laptops, printers, and mobile devices.
- Monitor and optimize system performance and security, ensuring data protection and compliance.
- Install, configure, and maintain routers, switches, firewalls, and VPNs.
- Provide technical training and support to employees, ensuring proper use of IT resources.
- Lead IT projects, including infrastructure upgrades and system migrations.
Qualifications and Requirements
- 5 years of experience in IT support, system administration, and network management.
- Strong expertise in Microsoft Windows Server, Active Directory, Exchange, and Office 365.
- Hands-on experience troubleshooting networking, hardware, and software issues.
- Experience with firewalls, switches, VPNs, and cloud-based IT solutions.
- Ability to diagnose and resolve complex technical issues.
- Strong problem-solving and communication skills.
- Korean-English bilingual required.
