What are the responsibilities and job description for the Sales Coordinator Role position at Nexien Inc.?
Nexien Inc. is seeking a skilled Sales Coordinator Role to join our team. The successful candidate will be responsible for assisting customers of the US branch with product-related questions, handling claims regarding refunds or exchanges, and processing orders via phone, email, or internal ERP system. Additionally, the Sales Coordinator will handle communication with customers and vendors to ensure timely payments, assist in coordinating delivery processes, manage customer relationships, update internal databases with account information, and liaise with internal teams to provide pre-and post-sales service.
The ideal candidate will possess strong communication skills, problem-solving attitude, and excellent computer skills, particularly in MS Office. A hands-on experience with CRM software and ability to learn and perform multiple tasks in a fast-paced environment are also essential. Furthermore, the candidate should be highly motivated, self-directed, and customer service oriented, with a strong attention to detail and sense of urgency.
We offer a dynamic work environment where you can grow professionally and personally. As a valued member of our team, you will have the opportunity to develop your skills and expertise while contributing to our company's success.
