What are the responsibilities and job description for the Remote Call Center Representative position at NexRep?
Job Description
NexRep seeks experienced professionals to join our team as customer service representatives. In this critical role, you will engage with patients and healthcare providers, ensuring seamless delivery of home healthcare services.
Key Responsibilities
What We Offer
NexRep values its representatives, offering a flexible schedule, competitive pay ($12 per hour), and opportunities for professional growth in a dynamic environment.
NexRep seeks experienced professionals to join our team as customer service representatives. In this critical role, you will engage with patients and healthcare providers, ensuring seamless delivery of home healthcare services.
Key Responsibilities
- Initial Patient Contact: Handle incoming calls, addressing patients' needs and concerns
- Patient History Review: Assess patient medical history to provide informed assistance
- Information Collection: Gather and enter demographic and clinical data into the patient portal
- Schedule Coordination: Assist in setting appointments and resolving scheduling conflicts
- Tech Support: Offer technical assistance to patients and staff as needed
What We Offer
NexRep values its representatives, offering a flexible schedule, competitive pay ($12 per hour), and opportunities for professional growth in a dynamic environment.
Salary : $12
