What are the responsibilities and job description for the Remote Customer Support Agent position at NexRep?
NexRep is a dynamic and innovative company that offers exciting opportunities for individuals who are passionate about delivering exceptional customer service.
As a Customer Service Representative, you will be the first point of contact for patients seeking home healthcare services. You will receive and respond to incoming calls from providers-referral sources-and-potential patients, reviewing patient history as necessary to provide accurate information.
- Responsibilities: ">
- Be the first point of contact for patients needing home healthcare services ">
- Receive and respond to incoming calls from providers-referral sources-and-potential patients ">
- Review patient history as necessary ">
- Answer questions and verify patient membership ">
- Collect and enter clinical and demographic information into the client's patient portal ">
- Help set appointments and provide technical support as needed ">
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The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work independently in a fast-paced environment. If you're a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
