Order Fulfillment Specialist

Summary:

Next Adventure surrounds itself with employees who are passionate about the outdoors and want to make a positive impact in the company every day. The role of every Order Fulfillment Specialist is to promote our mission:

Inform. Outfit. Excite.

The Order Fulfillment Specialist is the core staff at Next Adventure’s Distribution Center. All Order Fulfillment Specialists are an integral part of maintaining Next Adventure's outstanding customer experience by fulfilling customer orders, fulfilling location transfer orders, receiving product shipments, and helping to manage Next Adventure’s robust inventory. This position is resbolisble for efficiently maintaining the Distribution Centers workflow, and maintaining quality communication with all Next Adventure Locations.

Job Responsibilities:

• Follow the Distribution Center’s workflow and process.
• Properly fulfill brick and mortar location transfer requests and prepare for transportation.
• Properly pick and ship Ecommerce/website purchases
• Consistently use quality control skills to recognize tagging inaccuracies, damaged product, and clearance items.
• Efficiently, carefully, and safely load and unload product, material, and large items onto and from pallets, racks, and shelves.
• Receive incoming inventory while comparing shipments to vendor packing slips and alerting managers and team leads to any discrepancies.
• Verify that goods received match packing lists
• Comfortably and safely operate pallet jacks, dollies, scissor lifts, ladders, forklifts, box trucks, and large vehicles to perform regular Distribution Center work.
• Regularly perform inventory cycle-counts as assigned.
• Perform basic to advanced ShipHero functions
• Know and follow all Distribution Center safety protocols.

Qualifications:

• 1 year cumulative Next Adventure experience (or equivalent)
• Current, valid driver's license is required.
• Forklift certification
• Proficient at multitasking, able to work in a fast-paced environment and possesses great organizational, communication, and math skills.
• Proficient in ShipHero
• Experience in order shipping
• Experience in Transfer Order fulfillment
• Can create, print, organize and fulfill web order pick waves
• Experienced receiving inbound shipments
• Experienced performing cycle counts
• Must be able, without assistance, to repeatedly lift and carry up to 50 pounds.
• Must be able to maintain a high level of frequency in other physical activities such as reaching, standing, walking, lifting, pushing, pulling, kneeling and crouching.
• Inventory management/warehouse experience (preferred).
• Experience with Microsoft Windows, Excel, and Word.
• Familiarity with outdoor gear is preferred.
• Experience with shipping software and services.
• Availability to work a flexible schedule, including evenings, weekends, and holidays.

Key Competencies:

• Teamwork- Cooperating with others to meet objectives.
• Time and Priority Management- Prioritizing and completing tasks in order to deliver desired outcomes within allotted time frames.
• Personal Accountability- Being answerable for personal actions.
• Resiliency- Quickly recovering from adversity.

Hiring Process at Next Adventure - What to Expect:

• At Next Adventure, our primary objective is to hire the most qualified candidates and ensure their long-term success within our organization. We place great value in our hiring process, and we ask that all applicants submit a cover letter with their resume. We appreciate the time and effort that goes into submitting an application, please be assured that we will respond to all applications within 1-2 weeks, and we will maintain open communication with our applicants throughout the process.
• We use a generic email account to communicate with applicants, and sometimes our emails may end up in your spam or promotions folder. Please ensure that you check these folders for any correspondence from Next Adventure. To streamline our communication process, we highly recommend opting-in for text messages, as this will allow for quick questions and reminders about interviews.
• At Next Adventure, we take a personal interest in every applicant, and we read each resume and cover letter carefully. We value creativity, initiative, and a passion for the industry. Our goal is to hire the best candidates and retain them for the long-term, and we believe that this process begins with a strong application and a commitment to kaizen.

Next Adventure provides the following benefits to full-time (FT) employees:

• Group health, dental, and vision insurance - UHC & Principal
• Short-term disability
• Voluntary life insurance, and 25,000 basic life insurance
• OregonSaves Retirement plan
• Vacation up to 4 weeks, based on position and years of service. 2 week sabbatical added after 10 years.

Next Adventure provides additional perks to any employee as follows:

• Employee discount: Max 35%
• Free Demos & Rentals
• Circuit Bouldering Gym Daily Passes
• The Source Climbing Gym Daily Passes
• Membership discounts at Movement and PRG
• Access to Industry Pro Deals on products, events, lift tickets, and more