What are the responsibilities and job description for the Front of House Manager position at Next Door?
Job Summary
The Front of House Manager plays a pivotal role in ensuring a seamless and enjoyable dining experience for our guests. This position requires strong leadership skills, an understanding of restaurant operations, and a commitment to exceptional hospitality. The ideal candidate will oversee daily front-of-house operations, manage staff, and maintain high standards of service while fostering a positive work environment.
Duties
- Supervise and coordinate daily front-of-house operations to ensure efficiency and guest satisfaction.
- Train, mentor, and manage front-of-house staff, promoting teamwork and high performance.
- Handle cash transactions accurately and maintain proper cash handling procedures.
- Oversee food service operations, ensuring compliance with food handling and safety regulations.
- Collaborate with kitchen staff to ensure timely food preparation and delivery to guests.
- Manage reservations and seating arrangements to optimize guest flow and experience.
- Address guest inquiries, concerns, and feedback promptly to enhance customer satisfaction.
- Maintain cleanliness and organization of the dining area, ensuring a welcoming atmosphere.
- Utilize Aloha POS system for order management and reporting purposes.
Experience
- Previous experience in a restaurant or hospitality setting is required, with a focus on front-of-house management.
- Strong leadership skills with the ability to motivate and manage a diverse team effectively.
- Knowledge of cash handling procedures and financial management within a restaurant environment.
- Familiarity with food preparation techniques and food safety standards is essential.
- Experience using Aloha POS or similar point-of-sale systems is preferred but not mandatory.
- Excellent communication skills with a customer-oriented mindset are crucial for success in this role.
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per year
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $45,000 - $50,000