Demo

Front of House Manager

Next Door
New Haven, CT Full Time
POSTED ON 3/1/2025
AVAILABLE BEFORE 4/25/2025

Job Summary
The Front of House Manager plays a pivotal role in ensuring a seamless and enjoyable dining experience for our guests. This position requires strong leadership skills, an understanding of restaurant operations, and a commitment to exceptional hospitality. The ideal candidate will oversee daily front-of-house operations, manage staff, and maintain high standards of service while fostering a positive work environment.

Duties

  • Supervise and coordinate daily front-of-house operations to ensure efficiency and guest satisfaction.
  • Train, mentor, and manage front-of-house staff, promoting teamwork and high performance.
  • Handle cash transactions accurately and maintain proper cash handling procedures.
  • Oversee food service operations, ensuring compliance with food handling and safety regulations.
  • Collaborate with kitchen staff to ensure timely food preparation and delivery to guests.
  • Manage reservations and seating arrangements to optimize guest flow and experience.
  • Address guest inquiries, concerns, and feedback promptly to enhance customer satisfaction.
  • Maintain cleanliness and organization of the dining area, ensuring a welcoming atmosphere.
  • Utilize Aloha POS system for order management and reporting purposes.

Experience

  • Previous experience in a restaurant or hospitality setting is required, with a focus on front-of-house management.
  • Strong leadership skills with the ability to motivate and manage a diverse team effectively.
  • Knowledge of cash handling procedures and financial management within a restaurant environment.
  • Familiarity with food preparation techniques and food safety standards is essential.
  • Experience using Aloha POS or similar point-of-sale systems is preferred but not mandatory.
  • Excellent communication skills with a customer-oriented mindset are crucial for success in this role.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Shift:

  • Day shift
  • Evening shift

Work Location: In person

Salary : $45,000 - $50,000

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