Product Manager (OMS- Order Management System)

Location: Monday to Thursday onsite, Friday WFH- Multiple locations

Or San Francisco, CA or San Jose, CA or Rocklin, CA, Litchfield Park, AZ.

Exp: 13 yrs

Overview:

Lead product strategy and roadmap development for highly automated, parcel distribution center operations including automated sourcing and retrieval systems (ASRS) and Goods to Person Picking for their state-of-the-art Arizona warehouse/distribution center.

Collaborate with Business partners, engineering teams and program management to drive business value for parcel operations.
Drive meaningful business engagement catered to the unique nuances of each business team and leader, and that builds credibility and trust
Assist in continually improving the product management organization and making it a great place to work
Develop an understanding of the adjacent critical WSI systems and processes including OMS, transportation, logistics and final mile
Perform other duties as required including travel.

Top Requirements:

• 8 years of overall experience in supply chain product management or operations for parcel warehouse automation
• Effectively partner with Operations and technology delivery teams & QA teams through gathering detailed requirements, presenting the business value, documenting requirements in JIRA and Visio process flows.
• Provide production level support for Operations and technology partners for operational go-live and ongoing deployment validation of new functionality.
• Experience with Warehouse Automation, including Sortation, MHE (Material Handling Equipment), Goods to Person Picking and ASRS (automated sortation and retrieval systems) and related warehouse management and warehouse execution systems (WMS/WES).
• Expertise around Manhattan WMOS specifically required
• Experience related to Material Handling Equipment (MHE) within a warehouse environment required
• Experience with ASRS (automated sortation and retrieval systems) nice to have
• Experience with warehouse conversion to new systems and technology that require onsite training and hyper-care support.
• Experience with unit picking of conveyable product type fulfillment models
• Experience authoring effective JIRA stories for functional requirements, detailed acceptance criteria and prioritization with delivery teams
• Experience writing functional use cases that are aligned with end user expectations. Submit data requests required to execute test cases and obtain end user sign off (UAT).
• Drive functional backlog prioritization and lead various requirement discussions for product enhancements.
• Data-driven and metric-based approach to prioritization of functional enhancements or defects. Ability to quantify impact, ROI, etc.
• Excellent verbal and written communication skills and organizational skills.