Front Desk Assistant

Front Desk Assistant

Next Generation Management & Accounting

Front Desk Assistant

 Next Generation Management and Accounting Services is a professional property management and accounting company looking to hire a full-time Licensed Community Association Manager to become the newest member of our skilled, diverse, and dynamic team! We are looking for someone who can take on a challenge while providing excellent customer service and professionalism.
At Next Generation Management Services, we offer the support, training, and resources needed to not only make you successful but also help you progress both personally and professionally. We offer continuing education credits, training seminars, and much more. Our belief in teamwork, communication, technology, and strong leadership will advance your career and take you to the next level. Come join our all-star team and apply now!

The Front Desk Reception serves as the first point of contact for visitors and clients, providing exceptional customer service and handling various administrative tasks. This role is crucial in maintaining the smooth operation of the office, supporting staff, and ensuring a welcoming environment for all visitors.
Pay Rate: $21/ hour
Schedule: Monday - Friday 8:00AM-5:00PM, with a 60 minute lunch break
Location: Tamarac, FL
Requirement: Bilingual (English / Spanish)

Job responsibilities include but are not limited to:

• Greet and assist residents, vendors, and guests with association-related questions, issues, or concerns
• Answering, directing, and logging all calls received
• Scheduling appointments and meetings as needed
• Organizing, maintaining, scanning, and labeling association files and documents
• Updating office databases and systems
• Performing general administrative tasks to support the smooth operation of the office.
• Drafting, editing, and responding to emails and other correspondence, reports, or other documents
• Conducting research and gathering information as needed
• Performing basic IT tasks, such as troubleshooting computer problems and software updates
• Taking a weekly inventory of office supplies and reporting inventory to the Director of Operations
• Maintaining a clean and organized desk workspace, as well as maintaining the front reception area.
• Retrieving NGMA mail from the mailbox, date stamp, and distribute accordingly and in a timely manner
• Ensure that all voicemails are checked, logged, and responded to daily
• Ensure that all website registrations and contact us requests are reviewed and either approved or responded to daily
• Ensure that the front doors are locked and reopened at and after the designated lunch schedule
• Read, notate, know where to find, and become versed in association-related information, documentation, projects, and issues to best assist with resident calls or requests
• Any other tasks or projects assigned or directed by Management

Qualifications:

• Education: High school diploma or equivalent; additional administrative or office management certification is a plus.

• Experience: Previous experience in a front desk or administrative role preferred.

• Skills:

• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and basic office equipment.
• Strong organizational and multitasking abilities.
• Friendly, professional demeanor with strong customer service skills.
• Ability to handle confidential information with integrity.

Salary : $21