What are the responsibilities and job description for the Program Manager II position at Next Level Business Services, Inc.?
Summary of responsibilities (not comprehensive) :
- Utilize market research, customer and agent feedback, analytics data, and industry trends to understand customer needs, discovering competitive and functional gaps and identifying new opportunities to ultimately define the product roadmap
- Help identify, diagnose, and address strategies, processes, and behaviors to accelerate prioritization and delivery of strategic efforts
- Translate business goals and end user needs into product strategy; communicate direction and product priorities to the development team and other supporting teams.
- Provide well-defined and testable Epics, Features, and Stories to support the Agile development methodology
- Formulate strategic development plans guided by customer feedback and latest technology industry standards, and act with agility to adjust to changing competitive environment
- Play an integral role in engagement, communication, change management, feedback loops and overall leadership visibility across the system
- Provide regular status reports to key stakeholders, sponsors, project managers, and others involved in the project
- Demonstrate data curiosity by recognizing the need for additional information and collecting it with the aim of uncovering problems and opportunities
Quals
What you need to succeed (minimum qualifications) :
WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS)
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com."
