What are the responsibilities and job description for the Customer Service Assistant position at Next Level Events?
Customer Service Assistant
Full Time Position
Immediate start
Join Next Level Execs as a Customer Service Assistant!
At Next Level Execs, we’re hiring Customer Service Assistants to support our expanding client portfolio. Our goal? To deliver exceptional customer experiences and foster brand loyalty through innovative events, product launches, and personalized engagement.
Your Responsibilities :
- Build strong relationships with customers to drive loyalty and satisfaction.
- Handle customer inquiries and provide accurate, helpful information about products and services.
- Resolve concerns promptly while maintaining professionalism and a positive attitude.
- Represent client brands at on-site events and promotional activities, delivering exceptional service.
- Stay updated on client offerings to provide knowledgeable support.
- Record and analyze customer interactions to enhance service delivery.
- Collaborate with team members to meet customer satisfaction and client objectives.
- Participate in training sessions and team activities to enhance your skills and contribute to a positive work environment.
What We’re Looking For :
Why Join Us?
This entry-level position is the perfect launchpad for your career, offering hands-on experience and room to grow. Join Next Level Execs and play a vital role in creating memorable customer experiences!
Apply today and kickstart your career in customer service with us.
Shortlisted candidates will be contacted within 2–3 business days to discuss next steps.
