What are the responsibilities and job description for the Insurance Customer Service Rep position at Next Level Insurance?
This is a remote position for applicants only in Minnesota. Anyone from Minnesota is encouraged to apply!
Next Level Insurance Agency in Woodbury, MN is seeking an Customer Service Rep to join our team!
Our Customer Service Reps are responsible for providing exceptional customer service to our current clients and new prospects, preparing quotes for agent to present, processing policy change requests, maintaining knowledge of our products, and answering any questions our clients may have.
Customer and employee success and satisfaction are our top two priorities. The two go hand-in-hand, and as they build each other up, they create an external and internal army of brand ambassadors.
Here are the frequently asked questions and answers that we get about our career opportunities :
What would my career growth plan look like?
All team members in our organization have the opportunity to go through our Employee Maturity Program and advance within our organization and take on leadership roles. If you're looking to be part of something remarkable, and if this career opportunity sounds like something you would like to be a part of, then apply today!
Base Salary : $42,000 - $52,000 based on experience
Benefits
Annual Base Salary Bonus Opportunities
Paid Time Off (PTO)
Parental Leave
Mon-Fri Schedule
Retirement Plan
Career Growth Opportunities
Evenings Off
Advancement Opportunities
Long-Term Career Growth
Mentorship with Established Agent
Pay Raise Opportunities
Paid Continuing Education
Retirement Plan
401K
Ongoing Training Seminars
Home Office Equipment Provided
Work-Life Balance
Team Meetings
Paid Sick Leave
Hands-On Training
Weekends Off
Holidays Off
Paid Holidays
Professional Work Environment
Family Leave
Responsibilities
- Assist in preparing insurance quotes for home, auto, etc.
- Process customer policy change requests
- Answer incoming phone calls and emails
- Schedule appointments for sales staff to meet prospective customers
- Ask each customer for referrals and explain our referral program
Requirement
Salary : $42,000 - $52,000
