What are the responsibilities and job description for the Vocational Rehabilitation Program Manager position at Next Level Staffing LLC?
Job Description
Job Description
Mission Contribution : Support Goodwill's mission by directly providing training, education, and
employment to individuals with disabilities and other barriers to employment, helping them
reach their fullest potential and achieve greater independence. Through your role, you
contribute to empowering individuals and strengthening our community.
Primary Function : Under the direction of the Vice President of Workforce Development and Mission
Services. Leads and oversees all Rehabilitation Services activities, ensuring high-quality, cost-effective
service delivery across a 22-county region. Responsible for program development, coordination, and
maximizing outcomes.
Responsible For The Following Areas (travel Required)
PANAMA CITY
TALLAHASSEE
CHIPLEY
MARIANNA
QUINCY
THOMASVILLE
VALPARAISO
Responsibilities
Work effectively as a part of Goodwill?s Mission Services Department leadership team to assess needs, develop strategies and collaborate for alignment of departmental objectives
Ensure effective case management practices across both the Vocational Rehabilitation and Ticket to Work programs, including oversight of participant tracking, service delivery, and goal attainment
Managing the VR and TTW program?s budget
Lead, supervise, mentor a team of Employment Specialists and Job Coaches, providing direction and support
Monitor and review cases to ensure compliance with CARF Accreditation standards and funder referral requirements
Oversee the recruitment, onboarding, and training of staff to ensure they are equipped to delivery high quality services in both the VR and TTW programs
Maintain effective communication and coordination with external agencies, including the Social Security Administration, to ensure seamless service delivery and referrals
Foster staff development and ongoing training opportunities to enhance team performance and expertise
Ensure the accurate timely submission of performance data including the management of centralized Mission Services data bases
Track and report services provided, including referrals, placements, and benchmark outcomes, to meet regulatory and funder requirements
Ensure compliance with all regulatory and legal requirements, as well as compliance with Goodwill and Mission Services policies and procedures
Promote the Goodwill brand within its varied geographical communities to enhance public awareness, understanding and support of our mission
Increase revenue streams such as Ticket to Work and Vocational Rehabilitation in Georgia and Florida through proactive outreach and partnerships
Assist Vice President of Workforce Development and Mission Services in securing funding and expanding program revenue streams
Ensure that the provision of services is consistent with Mission Service?s annual goals in terms of number of persons served, number of people placed into jobs and revenue generation
Ensure the timely submission of benchmark reports and referrals in VR?s database
At times may also : perform intake interviews / assessments ; initiate files; provide orientation; and other services directly with the participant
Promotes a culture of cooperation, support, and innovation, encouraging new ideas for service delivery and process improvement
Demonstrates self-initiative in gaining new skills and improving areas of weakness, while creatively finding solutions to enhance service efficiency and effectiveness
Consistently meets all internal and external deadlines, including those related to reports, data submissions, and service delivery timelines
Build and strengthen relationships with employers to secure job placements and job opportunities for program participants
Engage with community partners to promote program awareness and support, driving increased participation and positive outcomes
