Low Voltage Service Technician Remote/Field

Low Voltage Service (Remote/Field) Technician
Job Summary:
We are seeking a skilled Low Voltage Service Technician in the Dallas, Texas area to install, troubleshoot, and maintain Access Control Systems, Video Surveillance (CCTV), and other low-voltage security solutions. The ideal candidate will have hands-on experience with wiring, configuration, testing, and repairs of security and surveillance equipment.
Key Responsibilities:

• Install, maintain, and troubleshoot Access Control Systems, Video Surveillance (CCTV), Intrusion Detection, and related low-voltage systems.
• Run, terminate, and test Cat5e, Cat6, Fiber, and other low-voltage cabling.
• Configure and program security systems, including IP-based and analog CCTV systems, card readers, and biometric access control units.
• Conduct system inspections, testing, and preventive maintenance to ensure optimal performance.
• Diagnose and resolve system faults, wiring issues, and connectivity problems efficiently.
• Work with clients to provide technical support, system training, and service documentation.
• Read and interpret blueprints, wiring diagrams, and technical schematics.
• Ensure installations comply with industry standards, safety regulations, and company guidelines.

Required Experience & Skills:

• 2-5 years of experience in low-voltage installation and service.
• Proficiency in installing and troubleshooting Access Control Systems
• Hands-on experience with Video Surveillance Systems
• Strong knowledge of IP networking, PoE switches, and basic network troubleshooting.
• Ability to use tools such as cable testers, multimeters, crimpers, and punch-down tools.
• Understanding of low-voltage wiring codes and regulations.
• Excellent problem-solving and customer service skills.
• Ability to work independently and as part of a team.
• Basic understanding of CRM systems including customer records management and a willingness to learn new platforms.
• Experience with Verkada and/or Rhombus a plus.

Preferred Certifications (Not Required but a Plus):

• BICSI Certification (Installer/Technician)
• OSHA 10/30 Certification
• IPVM Video Surveillance Training

Work Conditions & Requirements:

• Must be able to lift 25 lbs, work at heights, climb ladders, and operate power tools.
• Valid driver’s license and clean driving record.
• Ability to pass a background check and drug screening.
• Willingness to work on-site, travel locally, and work flexible hours when needed.