What are the responsibilities and job description for the Business Process Manager position at NextDeavor?
Description
Business Process Manager
10 Month W2 Contract
San Jose, CA (Hybrid)
Benefits You'll Love :
NextDeavor offers health, vision and dental benefits for contract employees
Paid sick leave eligibility is contingent on state of residence
Optional 401k Plan (excludes employer match)
Opportunity to get your foot in the door at a well-established corporation, with potential for extended or permanent full-time employment (NextDeavor boasts an impressive conversion rate of approximately 70%)!
Here's how you'll make an impact on the team :
Support the documentation of end-to-end workflow for new or changing trial processes.
Support complex trial motions for latest products and services, supporting enterprise customers.
Use Jira, Confluence, SharePoint and other organizational tools to manage and prioritize trial requests.
Report bugs and work with development team to resolve.
Use data to track progress and assess opportunities for process improvement.
Triage issues and analyze to determine next steps.
Provide internal support to stakeholders.
Build strong relationships with business partners and stakeholders.
Evaluate risks and issues, while providing prompt communications and solution delivery.
Ensure process and policy compliance by internal stakeholders of all trial and testing environments.
Here's what you'll need to be successful in this role :
Bachelor's degree, or equivalent experience
1-3 years of relevant professional experience, working with engineering and business stakeholders
Experience with Wiki and Jira, or equivalent
Strong business process analysis skills
Excellent written and verbal communication skills
Critical thinking skills to solve unique challenges
Solid documentation and organizational skills
Ability to think and execute in a fast-paced environment
Detailed oriented and thorough
A self-starter that thrives on asking thoughtful questions and connecting the dots
Relentless attention to detail with a central focus on internal and external customer experience
Ability to prioritize, multitask, and meet deadlines
Here's what else might help you out :
Experience with product provisioning a plus
Knowledgeable about the subscription business model a plus
Capable interpretation of legal contracts, terms, and conditions a plus
Pay Range :
51.00 - $56.34 / hour
Ready to make your mark? Take the leap and apply directly here : - your application is in good hands.
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