Overview
Join the best in the industry at Nextech and embark on a rewarding career journey! For over 30 years, we've built our success on a foundation of Quality, Value, and Integrity, fostering enduring partnerships with thousands of satisfied customers. With over 2,000 team members nationwide, Nextech sets itself apart from other companies by being America’s largest HVAC / R service provider.
As we continue to grow, we're committed to offering an exceptional work experience for our employees with numerous opportunities for development and advancement. If you pride yourself on quality work, integrity, and dedication, we want you on our team. Nextech boasts outstanding review ratings on Indeed and Glassdoor, making it the premier destination for HVAC professionals. Elevate your career by joining Nextech today!
All Technicians are expected to promote our Company’s core beliefs regarding quality service and fair-minded business solutions, by providing a relationship of trust that provides loyalty, satisfaction, and assurance to our clients. All Technicians must foster a positive experience and healthy outcome for our clients and Company as a whole.
Role
Under the general guidance from the Area Service Manager (ASM), the Commercial Kitchen Equipment (CKE) Technician must be skilled in cleaning, adjusting, and repairing systems. This role is responsible for performing fieldwork in the installation, maintenance, modification, overhaul, service, and repair of commercial food service equipment. To be successful in this role, customer satisfaction, safety and comfort should be your top priority. In addition, the Commercial Kitchen Equipment (CKE) Technician must be patient and have excellent organizational and troubleshooting skills. This may also include assisting with customers' questions.
Company Benefits
- Company Vehicle
- Dispatched from home daily
- Paid Port to Port
- Tool Allowance
- Paid Training
- Paid Ongoing Training
- Excellent Health Insurance options including a FREE employee only option
- Dental, Vision, Accident, Critical Illness, Disability and Supplemental Life Insurance options
- FREE life insurance equal to your annualized pay rate
- 401k with a 50% match up to the first 6% of your contributions
- 7 paid Holidays
- 2 paid Personal days
- 10 paid Vacation days
Min Compensation
USD $25.00 / Hr.
Max Compensation
USD $50.00 / Hr.
Responsibilities
Provides the highest level of customer service, technical ability, and quality to our customersInstalls, trouble shoots, repairs, and calibrates commercial food equipmentPerforms preventative maintenance and makes recommendations regarding parts changes or system overhaulMust be available to work nights or weekends on 24-hour on-call emergency duty on rotating basis, per on-call schedule to service emergency needs of our customersObserves additional maintenance needs requiring attention and reports those to the appropriate supervisorReports safety concerns to immediate Field Supervisor, Service Coordinator / Dispatcher or Service ManagerConsults with customers regarding problems or issues discovered while servicing their equipmentObtains and records work ticket(s) and communicates to vendor(s) an appropriate purchase order number when purchasing job-related parts and suppliesTravels to job sites in assigned service areas and works with Service Coordinator / Dispatcher to ensure schedule is maintained and delays are properly communicated to customersAssists in evaluating new and existing customer accountsCoordinates scheduled start and stop time with Service Coordinator / DispatcherUploads each electronic work order before moving to the next assignmentOrganizes all work details (work performed, service recommendations, parts used, and completes an accurate work order for billing and payroll purposesEnsures that all manual and electronic work orders, along with misc. paperwork / receipts is submitted at the completion of each day’s workWorks closely with the assigned Service Coordinator / Dispatcher to make sure customers’ needs are being fulfilled to their expectation and in a timely mannerMaintains good working order of company vehicle, including cleaning and organizing, and washing vehicle a minimum of once per weekMaintains proper stock, parts, tools, and safety equipment upon arrival, including make, model, serial number, type of fuel, and pictures as necessaryDiagnoses diverse service issues, obtains any replacement parts, repairs systems to manufacturer’s recommendations, and be able to fully explain what the issue is and what is needed to correct it to the ClientParticipates in company-provided training opportunities and attends technical classes and seminars necessary to maintain current level of knowledge in with the electrical, electronic, and mechanical and safety within the commercial food equipment industryIdentifies and reports potential opportunities for additional businessMust be able to deliver high level of customer service on a consistent basisParticipates in safety training and adheres to all safety policies and proceduresOther duties, as assignedQualifications
Valid driver’s license and clean driving recordPositive AttitudeHigh Energy, Integrity, and craftsmanshipAbility to work independentlyDependabilityStrong interpersonal and communication skills, both written and oralMust be able to work mandatory overtime, as neededMust be willing to travel to assigned Client sitesMust be able to install parts on jobs that have been previously diagnosedMust be able to work with any technician in the departmentMust be able to troubleshoot some of the equipment the department servicesMust be able to install parts on equipment the department works onMust be willing to work toward being able to install foodservice equipment without assistanceMust be able to work on all foodservice equipmentMust be able to perform on call duty in rotation with your departmentEducation and Experience
Specific Industry Certification / LicenseHigh school diploma or equivalent requiredPhysical Requirements
Must be able to drive extended hours for assigned calls which could require up to 8-10 hours of driving time, on occasionMust be able to operate a vehicle safely and legallyMust be able to lift up to 50 poundsMust not exceed ladder ratingsMust be able to climb ladders multiple times, including climbing ladders to access rooftops comfortably and routinely with extension and / or fixed laddersMust be able to haul / carry equipment and tools to roof via laddersMust be able to wear helmets, safety goggles, fall protection harness and safety boots to safely perform job dutiesContinuously requires vision, hearing, twisting, and talkingContinuously requires walking, lifting, carrying, reaching, kneeling, pushing / pulling, bending, and crouchingMust be able to reach your hands over your headMust be able to stand hard and sometimes slippery surfaces for extended periods, routinely up to 4 hoursThis position is highly physical and requires regular use of hands, fingers, walking, stooping, kneeling, and climbing laddersMust be able to maneuver confined access areasThis role will be exposed to variable weather conditions, moving mechanical parts, heights, risk of electrical shock, noisy operating equipment and other variable environmental conditions based on locationMust be able to regularly operate computer equipment, such as iPad and Cell phone
Salary : $25 - $50
