Underwriting Services Specialist

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Position Specific Description

Palms Insurance is seeking a highly experienced Insurance Underwriting Services Specialist with over 10 years of expertise in the specialty property and casualty lines of business. The successful candidate will support underwriting process by providing technical assistance, reviewing policy applications, and ensuring all documentation is accurate and complete. Much of the role will support our affiliate business that is exclusively written via the captive.

Additionally, this individual will also support the onboarding and internal review of large-scale non-affiliate opportunities that are sourced from 3rd party partners and brokers.

Core Responsibilities

• Underwriting Support: Assist underwriters in the assessment and evaluation of risk for specialty property and casualty insurance policies. Prepare and review underwriting files, ensuring all necessary documentation is in place.
• Policy Management: Process new and renewal business, endorsements, cancellations, and reinstatement transactions, ensuring all actions comply with company underwriting guidelines and regulatory requirements.
• Data Analysis: Analyze and input data into underwriting systems accurately. Prepare reports and summaries to assist underwriters in decision-making.
• Communication: Serve as a point of contact for brokers, agents, and clients regarding underwriting issues, policy changes, and application status. Manage and maintain professional relationships.
• Compliance: Ensure compliance with company policies, procedures, and standards. Stay current with industry regulations, changes, and trends in the specialty property and casualty insurance market.
• Documentation and Record Keeping: Maintain meticulous records of all underwriting decisions and transactions. Ensure data integrity and confidentiality.
  
  

Position Requirements

• Education: Bachelor's degree in business, finance, insurance, or related field preferred. Professional certifications (e.g., CPCU, AU) are a plus.
• Technical Skills: Proficiency in underwriting and policy management software. Strong computer skills, including MS Office Suite (Word, Excel, Outlook).
• Analytical Skills: Strong analytical and problem-solving skills. Ability to interpret and analyze data to support underwriting decisions.
• Attention to Detail: Exceptional attention to detail and accuracy in all tasks.
• Communication: Excellent verbal and written communication skills. Ability to effectively interact with internal and external stakeholders.
• Organizational Skills: Superior organizational and time-management skills. Ability to manage multiple priorities in a fast-paced environment.
  
  

Job Overview

This job will play a crucial role within the underwriting team, providing essential support throughout the underwriting process. The main focus of this job will be on new business onboarding and renewal processing across all business segments. This job will be responsible for leading the new business onboarding process to ensure a seamless transition and positive experience for new partners. Effective collaboration with internal teams and key external contacts will be essential for this job as it assists with inquiries, manages documentation, and coordinates onboarding activities. Additionally, this job will take charge of the renewal processing at the request of the Underwriter of Record, including requesting updated submission materials from partners and coordinating all internal approvals.

Job Duties & Responsibilities

• Assist the Underwriter of Record with their underwriting review and analysis on all new opportunities
• Lead the new opportunity onboarding process, compiling all relevant documentation from all service departments, tracking outstanding items and confirming that all tasks are completed in a timely manner
• Participate in any applicable onsite and/or virtual Underwriting Audits
• When applicable, attend industry conferences and/or events with Underwriting Team
• Assist the Underwriter with various Underwriting Quality Assurance controls, including periodic review of premium bordereaux, identifying notable inconsistencies in data elements and work with the Underwriter, and if applicable, Operations to reconcile
• Assist the Underwriter of Record with their review of referrals, ensuring all information has been provided, that the risk should have been referred, and responding in a timely manner
• Performs other job-related duties as assigned
  
  

Required Qualifications

• Bachelor's Degree
• Experience: 3 years relevant experience
  
  

Preferred Qualifications

• Certification: American Institute for Chartered Property Casualty Underwriter (AICPCU) or Registered Professional Liability Underwriter (RPLU), or equivalent
  
  

NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here to learn more.

Employee Group: Exempt

Employee Type: Full Time

Job Category: Finance, Accounting & Business Analytics

Organization: Palms Management Services, LLC

Relocation Provided: Yes, if applicable

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com , providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

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