IT Engineer /Tester

Job Title: IT Engineer / Tester (Onsite)

Location: Louisville, TX

Schedule: Onsite | 8-Hour Shifts | No travel required

Shift: Standard business hours

Overview:

We are seeking an IT Engineer/Tester to join our team in Louisville, TX. This role involves a mix of testing, troubleshooting, and light development work within a telecom production environment. Candidates with hands-on experience in enterprise or production IT, lab environments, or manufacturing support are strongly encouraged to apply.

Key Responsibilities:

• Testing & Troubleshooting:
• Perform functional and integration testing on telecom systems.
• Set up and verify test environments (Windows/Linux).
• Define and execute test plans, cases, and strategies.
• Document and report test results using internal tools.
• Debug and correct software faults as needed.
• IT Support & System Monitoring:
• Monitor system performance and business process KPIs.
• Respond to incidents to restore normal operations quickly (within SLA).
• Perform data quality checks and run scripts for recurring and one-time tasks.
• Support system optimization and basic scripting for process automation.
• Documentation & Reporting:
• Write technical documentation and test reports.
• Contribute to system capacity planning and volume growth estimation.

Tools & Technologies:

OS: Windows & Linux

Scripting: PowerShell, low-code platforms (e.g., Power BI)

Tools: Test management tools, fault and performance monitoring systems, ticketing systems

Preferred Background:

• Hands-on lab or production IT support experience.
• Telecom or manufacturing environments a strong plus.
• Exposure to major telecom clients (AT&T, T-Mobile, Verizon) is beneficial.

Required Competencies:

• Strong analytical and troubleshooting abilities
• Technical curiosity and willingness to learn internal tools
• Effective documentation and planning skills
• Ability to follow structured procedures and meet SLA expectations

What you didn’t know about us:

Competitive salary

Health, Dental and Vision Benefits

Short/Long Term Disability and Critical Care/Illness Protection

Life Insurance and Retirement Plans

Employee Assistance Program

With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry!

We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!

We are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.

We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!

Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law.

For more information click Equal Employment Opportunity is the law.

You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.

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